On Gmail, the "Important"-folder is still marked unread with no unread messages

Bug #937413 reported by Jo-Erlend Schinstad on 2012-02-21
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Undecided
Unassigned

Bug Description

I use GMail with Thunderbird. They've added a folder called "Important". It's seriously annoying, because nearly nothing in it is particularly important to me and messages are duplicated.

But enough ranting. When I read the last unread message in the "Important" folder, it is still marked as unread until I right click it and select "Mark folder as read". This means that Thunderbirds status on the launcher will still display unread messages even when there are none, and that the indicator will still be blue.

Small, but fairly disrupting and therefore annoying, bug.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-17.26-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jo-erlend 3437 F.... pulseaudio
BuildID: 20120217115706
CRDA: Error: [Errno 2] Ingen slik fil eller filkatalog
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe7f4000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627501,00100001'
   Controls : 43
   Simple ctrls : 20
Channel: beta
Date: Tue Feb 21 05:20:30 2012
ForcedLayersAccel: False
IncompatibleExtensions: EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120125)
IpRoute:
 default via 10.0.0.1 dev wlan0 proto static
 10.0.0.0/24 dev wlan0 proto kernel scope link src 10.0.0.6 metric 2
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
Profiles: Profile0 (Default) - LastVersion=11.0/20120217115706 (Running)
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-02-17 (3 days ago)
dmi.bios.date: 08/24/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.12
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: K9A2VM (MS-7501)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.12:bd08/24/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7501:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnK9A2VM(MS-7501):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7501
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
John Berube (tybz) wrote :

You can workaround it by disabling the important folder from showing up in imap through the gmail web settings.

William Ranvaud (wiranvaud) wrote :

Jehn Berube answer in detail: go to gmail on a browser, click the gear button towards the top right corner > Settings > Labels > uncheck IMAP on the Important label.

Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Thunderbird since that time.

Do you still see a problem related to the one that you reported using currently supported versions of Thunderbird and Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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