Thunderbird does't show anything, doesn't load accounts, calendar

Bug #934049 reported by Carlo Piana
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Latest update from the official repositories, Thunderbird fails to load any meaningful content, or even to acknowledge existing accounts (email, calendar, RSS).

-- Exception object --
+ QueryInterface (function) 3 lines
+ message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]'
+ result (number) 2153185302
+ name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE'
+ filename (string) 'chrome://messenger/content/search.xml'
+ lineNumber (number) 109
+ columnNumber (number) 0
+ location (object) JS frame :: chrome://messenger/content/search.xml :: :: line 109
+ inner (object) null
+ data (object) null
+ initialize (function) 3 lines
*

Error: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://calendar/modules/calUtils.jsm -> file:///home/carlo/.thunderbird/ch32vwed.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calCalendarManager.js :: cmgr_createCalendar :: line 624" data: no]

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-16.25-generic-pae 3.2.6
Uname: Linux 3.2.0-16-generic-pae i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: carlo 2891 F.... pulseaudio
 /dev/snd/controlC0: carlo 2891 F.... pulseaudio
 /dev/snd/controlC1: carlo 2891 F.... pulseaudio
BuildID: 20120216215054
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfaef8000 irq 43'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,10250447,00100101'
   Controls : 35
   Simple ctrls : 17
Card1.Amixer.info:
 Card hw:1 'Phone'/'Hewlett-Packard HP Travel Phone at usb-0000:00:1d.0-1.4, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB03f0:1d07'
   Controls : 6
   Simple ctrls : 2
Card2.Amixer.info:
 Card hw:2 'NVidia'/'HDA NVidia at 0xfaf7c000 irq 16'
   Mixer name : 'Nvidia GPU 0a HDMI/DP'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Channel: beta
Date: Fri Feb 17 10:14:30 2012
EcryptfsInUse: Yes
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
 Provider for Google Calendar - ID={a62ef8ec-5fdc-40c2-873c-223b8a6925cc}, Version=0.9, minVersion=8.0a1, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
 Dictionary Switcher - <email address hidden>, Version=1.1.5, minVersion=2.0, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
 Text Complete - <email address hidden>, Version=0.9.9.4, minVersion=1.5, maxVersion=11.0a1, Location=app-profile, Type=extension, Active=Yes
 DictionarySearch - ID={a0faa0a4-f1a7-4098-9a74-21efc3a92372}, Version=10.0.0, minVersion=1.5, maxVersion=10.*, Location=app-profile, Type=extension, Active=Yes
IpRoute:
 default via 192.168.1.250 dev eth1 proto static
 169.254.0.0/16 dev eth1 scope link metric 1000
 192.168.1.0/24 dev eth1 proto kernel scope link src 192.168.1.149 metric 1
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.
Profiles: Profile0 (Default) - LastVersion=11.0/20120216215054 (Running)
RfKill:

RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: imedia S3810
dmi.board.vendor: Packard Bell
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd05/05/2010:svnPackardBell:pnimediaS3810:pvr:rvnPackardBell:rnimediaS3810:rvr:cvnPackardBell:ct3:cvr:
dmi.product.name: imedia S3810
dmi.sys.vendor: Packard Bell

Revision history for this message
Carlo Piana (carlo-piana) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 933951, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

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