Thunderbird opens almost completely empty

Bug #933957 reported by Christopher Kyle Horton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

At some point today, Thunderbird stopped working for me. Whenever I open it, I am greeted with a window that contains absolutely nothing but empty panes and the toolbar buttons. It's basically broken now.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6
Uname: Linux 3.2.0-16-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: christopher 1857 F.... pulseaudio
 /dev/snd/controlC1: christopher 1857 F.... pulseaudio
BuildID: 20120216214806
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 22'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1458c601,00100002'
   Controls : 40
   Simple ctrls : 22
Card1.Amixer.info:
 Card hw:1 'U0x46d0x802'/'USB Device 0x46d:0x802 at usb-0000:00:02.1-4, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0802'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 6144 [100%] [30.00dB] [on]
Channel: beta
CurrentDmesg:
 [ 26.638326] [drm] nouveau 0000:00:0d.0: Output VGA-1 is running on CRTC 0 using output A
 [ 28.878428] init: plymouth-stop pre-start process (1410) terminated with status 1
 [ 29.728026] eth0: no IPv6 routers present
Date: Thu Feb 16 22:28:57 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 CouchDB addressbook integration - <email address hidden>, Version=0.0.1, minVersion=3.3a1pre, maxVersion=9.0a1, Location=app-global, Type=extension, Active=Yes
 EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129.1)
IpRoute:
 default via 67.194.144.1 dev eth0 proto static
 67.194.144.0/23 dev eth0 proto kernel scope link src 67.194.144.241 metric 1
 169.254.0.0/16 dev eth0 scope link metric 1000
Prefs:
 places.database.lastMaintenance - 1329397823
 extensions.lastAppVersion - 11.0
 network.cookie.prefsMigrated - true
 places.history.expiration.transient_optimal_database_size - 155323924
 places.history.expiration.transient_current_max_pages - 97078
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806 (Running)
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2011-12-13 (65 days ago)
dmi.bios.date: 11/03/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: M61PME-S2P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd11/03/2009:svnGigabyteTechnologyCo.,Ltd.:pnM61PME-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM61PME-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: M61PME-S2P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 933951, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
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