Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://gcontactsync/content/LoginManager.js :: LoginManager_getAuthTokens :: line 118" data: no]
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
thunderbird (Ubuntu) |
Confirmed
|
Critical
|
Unassigned |
Bug Description
After updating on 16 Feb thunderbird will not show any of the normal panes, Folder, Message List, Message. After looking in the Error Log I see:
Timestamp: 02/16/2012 08:37:34 PM
Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_
I've attached a screen shot of what the app looks like when started.
As of now the application is not usable at all.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+
ProcVersionSign
Uname: Linux 3.2.0-16-generic x86_64
AddonCompatChec
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20120216214806
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf2520000 irq 47'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:14f1506e,
Controls : 26
Simple ctrls : 8
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'
Mixer name : 'ThinkPad EC (unknown)'
Components : ''
Controls : 1
Simple ctrls : 1
Card29.
Simple mixer control 'Console',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Channel: beta
Date: Thu Feb 16 20:34:43 2012
EcryptfsInUse: Yes
ForcedLayersAccel: False
IncompatibleExt
EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=
Contact Photos - <email address hidden>, Version=0.1.11, minVersion=3.0, maxVersion=10.*, Location=
Display Mail User Agent - ID={F8147CF4-
gContactSync - <email address hidden>, Version=0.3.4, minVersion=2.0.0.8, maxVersion=10.*, Location=
Maximize Message Pane - ID={CC1FC7EB-
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64+mac (20111011)
IpRoute:
default via 172.31.1.1 dev wlan0 proto static
169.254.0.0/16 dev wlan0 scope link metric 1000
172.31.1.0/24 dev wlan0 proto kernel scope link src 172.31.1.101 metric 2
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RunningIncompat
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8DET54WW (1.24 )
dmi.board.
dmi.board.name: 429637U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 429637U
dmi.product.
dmi.sys.vendor: LENOVO
Status changed to 'Confirmed' because the bug affects multiple users.