Ubuntu
thunderbird package

Thunderbird hangs every few minutes, blocking any access

Bug #929578 reported by Thomas Schweikle on 2012-02-09

This bug report is a duplicate of: Bug #927515: Thunderbird stuck at 100% CPU. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	thunderbird (Ubuntu)	New	Undecided	Unassigned

Bug Description

Thunderbird hangs every view minutes for a longer time (up to 10 minutes), not reacting to any keypress, not updating any of open windows. CPU-Usage is at 100%, only one or two of the various threads running have CPU-usage of together 100%. All other threads are sleeping.

After about 10 minutes Thunderbird is working as if it never had have a problem, for the next quarter of an hour. Sometimes shorter, sometimes slightly longer. Than it starts working again on something in the background.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 9.0+build2-0ubuntu0.11.10.1
Uname: Linux 3.1.10 x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tps 3996 F.... pulseaudio
                      tps 3999 F.... xfce4-volumed
/dev/snd/pcmC0D0p: tps 3996 F...m pulseaudio
BuildID: 20111229095251
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0500000 irq 46'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025011b,00100003 HDA:11c11040,1025011b,00100200'
   Controls : 14
   Simple ctrls : 9
Channel: release
Date: Thu Feb 9 15:42:56 2012
ForcedLayersAccel: False
IncompatibleExtensions:
German Dictionary, extended for Austria - <email address hidden>, Version=2.0.2, minVersion=1.9a8pre, maxVersion=2.0.*, Location=app-profile, Type=extension, Active=Yes
German Dictionary (Switzerland) - <email address hidden>, Version=2.0.2, minVersion=1.9a8pre, maxVersion=2.0.*, Location=app-profile, Type=extension, Active=Yes
German Dictionary - <email address hidden>, Version=2.0.2, minVersion=1.9a8pre, maxVersion=2.0.*, Location=app-profile, Type=extension, Active=Yes
FlashGot - ID={19503e42-ca3c-4c27-b1e2-9cdb2170ee34}, Version=1.3.8, minVersion=1.9a3, maxVersion=1.9.*, Location=app-profile, Type=extension, Active=Yes
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
PATH=(custom, user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=9.0/20111229095251 (Running)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/11/2008
dmi.bios.vendor: Acer
dmi.bios.version: S1.3502
dmi.board.name: Victoria
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrS1.3502:bd01/11/2008:svnAcer,inc.:pnTravelMate6292:pvrNotApplicable:rvnAcer,Inc.:rnVictoria:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: TravelMate 6292
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.

Tags:

Revision history for this message

Thomas Schweikle (tps) wrote on 2012-02-09:

AlsaDevices.txt Edit (467 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (67.4 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.2 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (155 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Extensions.txt Edit (5.2 KiB, text/plain; charset="utf-8")
IfupdownConfig.txt Edit (2.5 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (2.3 KiB, text/plain; charset="utf-8")
IpRoute.txt Edit (495 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (497 bytes, text/plain; charset="utf-8")
Locales.txt Edit (256 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (16.9 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (609 bytes, text/plain; charset="utf-8")
PciNetwork.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Plugins.txt Edit (561 bytes, text/plain; charset="utf-8")
Prefs.txt Edit (4.9 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
PulseSinks.txt Edit (2.2 KiB, text/plain; charset="utf-8")
PulseSources.txt Edit (3.5 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (192 bytes, text/plain; charset="utf-8")
Themes.txt Edit (409 bytes, text/plain; charset="utf-8")
UserJS.txt Edit (310 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (2.1 KiB, text/plain; charset="utf-8")

Michael Nagel (nailor) on 2012-05-23

summary:

- Thunderbird hangs every view minutes, blocking any access
+ Thunderbird hangs every few minutes, blocking any access

Revision history for this message

Thomas Schweikle (tps) wrote on 2012-07-24:

Problem seems partly solved: it was related to DNS requests blocking thunderbird.
Remaining are high CPU loads while connecting to imap-servers and syncing mailboxes.