'Show items that contain' disabled in subscribe dialog

Bug #912706 reported by Tristan Hill
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Mozilla Thunderbird
Confirmed
Unknown
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

* Create an imap account
* Go to File -> Subscribe

Expect to be able filter folder list using 'Show items that contain' text box. Actually the text box is disabled.

Present in 9.0 and 10.0

Revision history for this message
In , Mozilla-tlinx (mozilla-tlinx) wrote :

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: version 1.0 (20041206)

For some reason, the subscribe option, when invoked in an imap server
has the "Show items that contain __________________" greyed out.

If there is some reason this dialog box cannot be made functional, perhaps it
shouldn't be displayed at all as it is confusing and adds to visual clutter.

Otherwise, why is it greyed out and can that be fixed?

Thanks,
-linda

Reproducible: Always

Revision history for this message
In , Gervase Markham (gerv-mozilla) wrote :

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
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Revision history for this message
In , Mozilla-tlinx (mozilla-tlinx) wrote :

still reproducible in "version 1.0.6 (20050716)"
am unable to type any text into the "show items" dialogue.

It is still greyed out and non functional. Maybe it is
supposed to be a joke to put a non-functional
search dialog at the top of page displaying an
IMAP folder list?

Does it ever work? I only use IMAP so I've
never seen the dialogue work.

Revision history for this message
In , Mozilla-ex (mozilla-ex) wrote :

it's there for news. Personally, I'd hide it for imap, but UI folks seem to
prefer disabling UI items instead of hiding them. Is this a case where you'd
prefer it disabled instead of hidden, Neil? Short of making it work for IMAP, of
course :-)

Revision history for this message
In , Neil-httl (neil-httl) wrote :

Maybe if we renamed it "Show newsgroups containing:" it would make more sense.
As for making it work with IMAP, there's no obvious way of displaying the
results (unlike newsgroups which are known to use a "." separator).

Revision history for this message
In , Mozilla-tlinx (mozilla-tlinx) wrote :

Ancient thought in UI world was that if there were options that didn't
apply or that the user would not be able to use, you simply didn't confuse
them by presenting them -- it causes them to wonder how to enable them
or wonder why they don't work or when they will be working.

If it's a feature that is planned for near future support, then I wouldn't
waste time hiding the dialogue. On the other hand, if it isn't a feature
that is planned soon -- I'd like to note that this feature has been available
in MS Outhouse since at least the 2000 version, so maybe this should be
an RFE.

But as long as it remains an inactive or unplanned RFE, I'd call it a
UI bug that it is displayed for IMAP folders at all -- minor. But it
is a probably a 'normal priority feature deficit' (um, is that a bug
or a RFE; hard to classify it w/o some predefined "spec" or feature
set to which T-bird/Moz should measured.

*However*, given that it works for other users (assuming on local
folders and maybe POP? or is it even applicable to POP...it doesn't have
folders, does it? Been a while since I POPped (*ahem*)), then it seems to
be the intention to provide search functionality for folder names.

If "Ability to search for folder names" is the "stated feature" that one
wishes to support, then this is still a bug.

If one creates a odd feature list, along the lines, of "if [it is a day
ending in 'y' and if it is a month containing the letters 'u' or 'r' and if]
it is a local folder store, or news account (others), then support searching,
else not. [i.e. this really is only not supported for folders of IMAP type]

Ok, I bracketed some excessive specificaly malarky to highlight the point.
Ideally, (in my mind) features should be implemented orthogonally to data
types on which they would make sense -- which in this case would include
feature-search(data-type-folder), where IMAP does fall into the valid
classs of folder data types.

But hey, just my "backseat driver", leachy-user point of view (with
some "minor" <10 (in base 32, but not hex) number of years of design
experience; sorry, bad habit of being a bit of a "smart" (dumb?) ass.
Please don't take it personally, I'm just generally irreverent which
has the bad and unintended side effect of "endearing" (*cough*) people
towards me and my ideas. Can you tell I have the social skills of a
2nd generation CompSci type? (*picture: me kicking myself for talking
too much*)

Revision history for this message
In , Tuukka Tolvanen (sp3000) wrote :

(In reply to comment #4)
> As for making it work with IMAP, there's no obvious way of displaying the
> results (unlike newsgroups which are known to use a "." separator).

Neil, can you elaborate on how not having a known separator is a problem?

Revision history for this message
In , Neil-httl (neil-httl) wrote :

(In reply to comment #6)
>Neil, can you elaborate on how not having a known separator is a problem?
How would you differentiate between multiple identically named folders?

Revision history for this message
In , Vseerror (vseerror) wrote :

*** Bug 453159 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Vseerror (vseerror) wrote :

agree, this should be removed or reworded. Totally not obvious why it was greyed out.

Revision history for this message
In , Carsten Pohle (cpohle) wrote :

Still no change (TB 45.7.1). I would really love this IMAP folder filter as a feature, as I regularly look for certain folders in a long list to subscribe/unsubscribe. I'd expect it as a filter to the IMAP folders list, so there might evolve no problem from multiple identically named folders (as long as you consider their full path).

Revision history for this message
Paul White (paulw2u) wrote :

According to https://bugzilla.mozilla.org/show_bug.cgi?id=281219 the "Show items that contain" is for Newsgroup use but disabled for IMAP rather than hidden. In my opinion a minor bug that may cause confusion but the implication from the bug report is that the Subscribe dialog has been designed that way. Bug report ongoing for 14+ years so an issue that may never be fixed.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Revision history for this message
In , Dano-github (dano-github) wrote :

From the looks of it, still no change as of TB 60.3.0. We have an extensive folder list and since every subfolder is expanded in the view, it takes a long time to find the folder I want to subscribe to or unsubscribe from.

Changed in thunderbird:
status: Unknown → Confirmed
Revision history for this message
In , H-w-forms (h-w-forms) wrote :

*** Bug 1856184 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Hsu-mozilla-bugzilla (hsu-mozilla-bugzilla) wrote :

This seems to be rather old request, but this still keeps bugging me. I have a large number of folders, and subscribing and unsubscribing requires a tedious scrolling through list of folders, as the "Show items that contain" is greyed out. What I would expect and apparently others as well to do, is to limit the list of imap folders to whatever is in the search box.

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