empty window in import filters

Bug #889885 reported by vlotho
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

in thunderbird ver 8, when I go to tools> import> filters then next ... and he asks me what type of file you want to import and there is nothing to display ... for any type of import

gilles@gilles-EP31-DS3L:~$ lsb_release -rd
Description: Ubuntu precise (development branch)
Release: 12.04

gilles@gilles-EP31-DS3L:~$ apt-cache policy thunderbird
thunderbird:
  Installé : 8.0+build1-0ubuntu1
  Candidat : 8.0+build1-0ubuntu1
 Table de version :
 *** 8.0+build1-0ubuntu1 0
        500 http://fr.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 8.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.1.0-2.3-generic 3.1.0
Uname: Linux 3.1.0-2-generic x86_64
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.26-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gilles 1569 F.... pulseaudio
 /dev/snd/controlC0: gilles 1569 F.... pulseaudio
BuildID: 20111107145715
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe7100000 irq 44'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,1458a002,00100001'
   Controls : 38
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xe5010000 irq 45'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Channel: release
Date: Sun Nov 13 17:06:26 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 192.168.1.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.12 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Prefs:
 places.database.lastMaintenance - 1320914223
 extensions.lastAppVersion - 8.0
 network.cookie.prefsMigrated - true
 places.history.expiration.transient_current_max_pages - 94704
ProcEnviron:
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=8.0/20111107145715 (Running)
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2011-10-09 (35 days ago)
dmi.bios.date: 05/22/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FDc
dmi.board.name: EP31-DS3L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFDc:bd05/22/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP31-DS3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP31-DS3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: EP31-DS3L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

///////////////////////
27 May 2012
I encountered the same problem with an OEM install on a new (< one week) PC. Ubuntu 12.04 Had converted Eudora/Mac to Linux/MBOX and TBird couldn't see them in import. What I found was, TBird reads MBOX directly, and copying into the right directory solved the problem. The real issue was documentation, since everything I found said convert and then import.
Steve Shervais

Revision history for this message
vlotho (gdalmas) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.

Confirmed with thunderbird 10.0~b4+build1-0ubuntu1

Changed in thunderbird (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
summary: - white window in import filters
+ empty window in import filters
description: updated
Revision history for this message
Shamil S (shamilsal) wrote :

Confirmed with
thunderbird 17.0.6+build1-0ubuntu0.12.04.1

Revision history for this message
Shamil S (shamilsal) wrote :

The bug exists in thunderbird 17.0.6+build1-0ubuntu0.12.04.1

Revision history for this message
Shamil S (shamilsal) wrote :

The bug exists in thunderbird 17.0.6+build1-0ubuntu0.12.04.1 (32 bit)

Revision history for this message
Shamil S (shamilsal) wrote :

Screenshot attached

Revision history for this message
David Oxland (doxland) wrote :

I am experiencing the same with Thunderbird 24.4.0
 It did once point to one item to import.
 There are lots of files to import; whole backups

Revision history for this message
Paul White (paulw2u) wrote :

vlotho and anyone else affected,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. This bug was reported some time ago and there have been many changes in Ubuntu and Thunderbird since that time.

Do you still see a problem related to the one that was reported?

Please let us know if you do otherwise this bug report will expire in approximately 60 days time.

Thank you all for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Frederik Elwert (frederik-elwert) wrote :

For me, Thunderbird 60.2.1 on Ubuntu 18.04 now displays a message saying that not applications were found from which data could be imported. That seems to be sensible behaviour. So I guess the bug has been fixed then?

Revision history for this message
Paul White (paulw2u) wrote :

Thanks for your reply Frederik. I'm also using Thunderbird 60.2.1 and either see file types to select or a message saying that no applications can be found. I think some of the wording is ambiguous but if I had another Thunderbird profile set up I think further options would be available for import.

I'll mark this bug as being fixed. If anyone else says that the problem still exists for them then I'll revert the status back to "Confirmed" and report the issue to Mozilla.

Changed in thunderbird (Ubuntu):
status: Incomplete → Fix Released
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