contact list often freezes

Bug #874370 reported by DarkRedman on 2011-10-14

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6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Undecided
Unassigned

Bug Description

Hello

When I use Thunderbird and that I use the contact panel if I do a right-click on a contactlist Thunderbird freezes
If I add a new contactlist and use the dropdownmenu to choose to add to another contact list Thunderbird freezes too.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: manuel 2040 F.... pulseaudio
 /dev/snd/pcmC1D0c: manuel 2040 F...m pulseaudio
BuildID: 20110929183320
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe020000 irq 21'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:11d4198b,1043829b,00100400 HDA:10de0002,10de0101,00100000'
   Controls : 52
   Simple ctrls : 27
Card1.Amixer.info:
 Card hw:1 'U0x46d0x81b'/'USB Device 0x46d:0x81b at usb-0000:00:02.1-1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:081b'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 4587 [75%] [23.91dB] [on]
Channel: release
Date: Fri Oct 14 17:45:05 2011
ExecutablePath: /usr/lib/thunderbird-7.0.1/thunderbird-bin
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:
 default via 192.168.0.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.11 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Plugins:
 VLC Multimedia Plugin (compatible Totem 3.0.1) - Lib=libtotem-cone-plugin.so, Location=/usr/lib/mozilla/plugins
 QuickTime Plug-in 7.6.6 - Lib=libtotem-narrowspace-plugin.so, Location=/usr/lib/mozilla/plugins
 Windows Media Player Plug-in 10 (compatible; Totem) - Lib=libtotem-gmp-plugin.so, Location=/usr/lib/mozilla/plugins
 DivX® Web Player - Lib=libtotem-mully-plugin.so, Location=/usr/lib/mozilla/plugins
Prefs:
 extensions.lastAppVersion - 7.0.1
 network.cookie.prefsMigrated - true
ProcEnviron:
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929183320 (Running)
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: Daemon not responding.
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M3N-HT Deluxe ACPI BIOS Revision 1301
dmi.board.name: M3N-HT DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM3N-HTDeluxeACPIBIOSRevision1301:bd08/26/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3N-HTDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

gf (gf-interlinks) wrote :

Hello Darkredman,
Thank you for submitting this bug and reporting a problem with the contact list in Thunderbird.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 874370

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
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