fail to import in thunderbird

Bug #868042 reported by Hoàng Minh Thắng
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I clicked Import in thunderbird, a new window popped out but when I clicked Next, nothing happened.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0.1+build1+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hoang 1698 F.... pulseaudio
BuildID: 20110929183320
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7c00000 irq 42'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,10431313,00100004 HDA:80862804,80860101,00100000'
   Controls : 17
   Simple ctrls : 9
Channel: release
Date: Wed Oct 5 09:20:14 2011
EcryptfsInUse: Yes
ForcedLayersAccel: False
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
IpRoute:
 default via 10.64.64.64 dev ppp0 proto static
 10.64.64.64 dev ppp0 proto kernel scope link src 171.229.128.174
 169.254.0.0/16 dev ppp0 scope link metric 1000
Plugins:
 Windows Media Player Plug-in 10 (compatible; Totem) - Lib=libtotem-gmp-plugin.so, Location=/usr/lib/mozilla/plugins
 DivX® Web Player - Lib=libtotem-mully-plugin.so, Location=/usr/lib/mozilla/plugins
 VLC Multimedia Plugin (compatible Totem 3.0.1) - Lib=libtotem-cone-plugin.so, Location=/usr/lib/mozilla/plugins
 QuickTime Plug-in 7.6.6 - Lib=libtotem-narrowspace-plugin.so, Location=/usr/lib/mozilla/plugins
Prefs: extensions.lastAppVersion - 7.0.1
Profiles: Profile0 (Default) - LastVersion=7.0.1/20110929183320
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 421
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K42F
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr421:bd11/11/2010:svnASUSTeKComputerInc.:pnK42F:pvr1.0:rvnASUSTeKComputerInc.:rnK42F:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K42F
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Hoàng Minh Thắng (myguidingstar) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Revision history for this message
George Klein (gk-t-t-l-deactivatedaccount) wrote :

I discovered the ImportExportTools add-on which has worked for the little I've tried it for so far (mbox import).

The core import wizard goes nowhere at all for anything except address book import, which I don't want to do so I haven't continued far enough to see if it actually works.

Revision history for this message
Paul White (paulw2u) wrote :

Hoàng Minh Thắng,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug in 2011 and there have been many changes in Ubuntu and Thunderbird since that time.

I cannot reproduce the issue using Ubuntu 18.04 and Thunderbird 60.2.1.

Do you still see a problem related to the one that you reported in a currently supported version of Ubuntu?

Please let us know if you do otherwise this bug report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.