clicking email address in web browser opens HTML composer, despite default account settings preferring plain text

Bug #859315 reported by Alex Peters on 2011-09-26
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

In the account settings for my default (and only) mail account, I have elected not to compose messages in HTML format (screen shot 1). Accordingly, when I hit the Write button on the main window I am presented with a plain-text composer, as expected (screen shot 2).

When I click an email address in Firefox however, I am presented with an HTML composer (screen shot 3).

Further, simply selecting "plain text only" in this composer does not actually achieve the desired effect of converting the message back to plain-text. Instead, the HTML formatting toolbar is hidden but the message remains in HTML format. This can be verified by saving a test message to the Drafts folder and then inspecting its source. There is no way to convert the message back to plain-text short of copying the message body into a new composer properly configured for plain text.

Screen shots will be attached shortly.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0+build1+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
 /dev/snd/controlC0: lx 1828 F.... pulseaudio
BuildID: 20110925021328
CRDA: Error: [Errno 2] No such file or directory
 Card hw:0 'Intel'/'HDA Intel at 0xf8700000 irq 47'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,103c30cc,00100003 HDA:10573055,10573055,00100700'
   Controls : 21
   Simple ctrls : 13
Channel: release
Date: Mon Sep 26 11:49:26 2011
ForcedLayersAccel: False
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
 default via dev wlan0 proto static dev wlan0 scope link metric 1000 dev wlan0 proto kernel scope link src
 places.database.lastMaintenance - 1316911732
 extensions.lastAppVersion - 7.0
 network.cookie.prefsMigrated - true
 places.history.expiration.transient_current_max_pages - 62892
Profiles: Profile0 (Default) - LastVersion=7.0/20110925021328
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-09-12 (13 days ago) 04/04/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.05 30CC
dmi.board.vendor: Quanta
dmi.board.version: 79.10
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.05:bd04/04/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CC:rvr79.10:cvnQuanta:ct10:cvrN/A: HP Pavilion dv6500 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Alex Peters (alex-peters) wrote :
Alex Peters (alex-peters) wrote :

This also occurs in the following circumstance:

1. Open a folder belonging to an account whose settings instruct NOT to compose messages in HTML format.
2. Locate a plain-text mail item with an email address and click it.
3. Observe that the composer window opened by this action features an HTML formatting toolbar.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Paul Crawford (psc-sat) wrote :

This is still a problem for me.

$ lsb_release -rd
Description: Ubuntu 10.04.4 LTS
Release: 10.04

$ apt-cache policy thunderbird
  Installed: 14.0+build1-0ubuntu0.10.04.1
  Candidate: 14.0+build1-0ubuntu0.10.04.1
  Version table:
 *** 14.0+build1-0ubuntu0.10.04.1 0
        500 lucid-updates/main Packages
        500 lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.0.4+nobinonly-0ubuntu4 0
        500 lucid/main Packages

Is anyone doing anything about this?

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