Error while trying to enter email address

Bug #849289 reported by whoop on 2011-09-13

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Undecided
Unassigned

Bug Description

When I try to manually enter an email address in compose mail window I get the following error for every character I type:

There was a problem opening the address book "Ubuntu One" - the message returned was: Cannot open book: Cannot process, book backend is opening

I have to click OK after typing every character of the email address...

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0~b2+build2+nobinonly1-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
Uname: Linux 3.0.0-10-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.22.1-0ubuntu2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: XFi [Creative X-Fi], device 0: ctxfi [Front/WaveIn]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: wouterd 1865 F.... pulseaudio
BuildID: 20110906004732
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'XFi'/'Creative X-Fi 20K1 SB073x'
   Mixer name : '20K1'
   Components : ''
   Controls : 29
   Simple ctrls : 10
Channel: default
Date: Tue Sep 13 20:39:02 2011
EcryptfsInUse: Yes
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IpRoute:
 default via 10.0.0.1 dev eth0 proto static
 10.0.0.0/24 dev eth0 proto kernel scope link src 10.0.0.149
 169.254.0.0/16 dev eth0 scope link metric 1000
IwConfig: Error: [Errno 2] No such file or directory
Prefs:
 extensions.lastAppVersion - 7.0
 network.cookie.prefsMigrated - true
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0/20110906004732 (Running)
RfKill: Error: [Errno 2] No such file or directory
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-08-31 (13 days ago)
WpaSupplicantLog:

dmi.bios.date: 03/09/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5B
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd03/09/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

whoop (tiredandnumb) wrote :
gf (gf-interlinks) wrote :

Hello Whoop,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 849289

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
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