thunderbird locks up, unable to browse folder structure

Bug #740934 reported by Steven De Souza-Wilson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

since upgrading to 11.04 Thunderbird has became intermittently unusable

I am using Gmail IMAP - although the program is responding to the menu commands it it not possible to browse through the folder structure, and therefore not possible to access any e-nails in the mailbox

Thunderbird 3.1.9

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: thunderbird 3.1.9+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-7.38-generic-pae 2.6.38
Uname: Linux 2.6.38-7-generic-pae i686
Architecture: i386
Date: Wed Mar 23 12:12:22 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
UpgradeStatus: Upgraded to natty on 2011-03-23 (0 days ago)

Revision history for this message
Steven De Souza-Wilson (steven-dsw) wrote :
Revision history for this message
Steven De Souza-Wilson (steven-dsw) wrote :

issue seems to be persistant across other applications too.

menu systems working perfectly

I have identified that the issue appears to be, that when clicking the mouse, the "click" is occurring below where the cursor is actually pointing

this issues seems to come and go

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Steven,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2011 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 740934

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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