Thunderbird displays notification on wrong monitor

Bug #699922 reported by Martin Eve on 2011-01-07
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Mozilla Thunderbird
thunderbird (Ubuntu)

Bug Description

Binary package hint: thunderbird

In a multiple monitor setup, Thunderbird displays its notification in the bottom right of the leftmost monitor, rather than the window on which it is currently active.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: thunderbird 3.1.7+build3+nobinonly-0ubuntu0.10.10.1
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic-pae
Uname: Linux 2.6.35-24-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Fri Jan 7 16:01:00 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
SourcePackage: thunderbird

Martin Eve (martineve) wrote :
RedSingularity (redsingularity) wrote :

I can confirm this issue on my dual monitor setup as well.

Installed: 3.1.7+build3+nobinonly-0ubuntu0.10.04.1
Candidate: 3.1.7+build3+nobinonly-0ubuntu0.10.04.1
Version table:
*** 3.1.7+build3+nobinonly-0ubuntu0.10.04.1 0
500 lucid-updates/main Packages
500 lucid-security/main Packages
100 /var/lib/dpkg/status
3.0.4+nobinonly-0ubuntu4 0
500 lucid/main Packages

Changed in thunderbird (Ubuntu):
status: New → Confirmed
RedSingularity (redsingularity) wrote :

Martin, please run the following command and paste the output:

lspci | grep VGA

-----My card info-----
01:00.0 VGA compatible controller: nVidia Corporation G92 [GeForce GTS 250] (rev a2)

Martin Eve (martineve) wrote :

My card info:

01:00.0 VGA compatible controller: nVidia Corporation G92 [GeForce 9800 GT] (rev a2)

User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv: Gecko/20101206 Ubuntu/10.04 (lucid) Firefox/3.6.13
Build Identifier: 3.1.7

On a dual monitor setup, If you have thunderbird open on your "main" screen the new message notifications always appear on the opposite screen (Lower corner).

Reproducible: Always

Steps to Reproduce:
1.Open thunderbird
2.Leave it open to retrieve new mail
3.When a new message comes in, the notification pop-up will be on the opposite monitor.
Actual Results:
Notification appeared on opposite monitor. The one firefox was not running on.

Expected Results:
Notification appears on same monitor firefox is opened on.

Changed in thunderbird:
importance: Unknown → Low
status: Unknown → New
Draycen DeCator (ddecator) wrote :

Since this report has been forwarded upstream, I am marking it as triaged here. I'm also giving this a low importance, by request of RedSingularity, since this issue does not impact functionality.

Please continue to report any further bugs you encounter!

Changed in thunderbird (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged

Mozilla Firefox or Thunderbird ?


In , OJW (owhite) wrote :

Same happens for Firefox's messages, e.g. "update to one of your add-ons" and "downloads complete"

can't find dupe for TB.

Changed in thunderbird:
status: New → Confirmed

+1 for this issue. For me it happens on Ubuntu 12.04 and 12.10 with Thunderbird 17.x. Essentially, all pop-up dialogs happen on monitor 1 when Thunderbird is running on monitor 2. Other programs do not have this problem.

Reece, do you also see this when using version 24 or newer?

Changed in thunderbird:
importance: Low → Medium

(In reply to Wayne Mery (:wsmwk) from comment #6)
> Reece, do you also see this when using version 24 or newer?

Happens in TB 24.1.0 here as well both on a dual and a triple head setup. The notification windows appears on the left-most opposite screen.

+1 for this issue.
On my laptop and LSD monitor, Fedora 20, Thunderbird 24.3.0.
All notification(skype, FireTray extension & etc) on VGA1 monitor then I set "xrandr --output VGA1 --primary". But main Thunderbird notification still on opposite LVDS1 output monitor.

The bug is still here (45.6.0) and it's very annoying. My left monitor is usually in fullscreen mode, so I miss notifications about new mail.

52.2.1, 7 years guys, 7 years ...

The bug is still there

...Still here in 60.0

+1... still here in 60.4...

In fact, it may be a corrupted preference or so... My dual-screen configuration has not changed for years but the problem appeared recently, sometimes after the v60 upgrade. It may be connected to the fact that I moved TB to the secondary screen once but since then, I never managed to get the dialogs (not only right-click menu but reply and edit (message) buttons) appearing on the right (main) screen (where TB main window is) after connecting the second screen (without restarting TB). The only workaround I found is to restart TB after disconnecting the screen: then it works fine until I reconnect the second screen.

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