Thunderbird 3.04 crashing with Ubuntu 10.04

Bug #576639 reported by tai manu on 2010-05-06
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

I installed Thunderbird 3.04 from the Ubuntu 10.04 Software Center. It worked but looked strange (some items not displaying).
I uninstalled and reinstalled with Synaptic. When I launch the program I get
"Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."
I completely removed the program with Synpatic and manually installed the tar.gz2 application from the Thunderbird homepage. Same problem.

Patrick Craenen (bootpanic) wrote :

I think I'm experiencing a similar problem.

After upgrading from Ubuntu 9.10 tot 10.04 TB got also upgraded to version 3.0.4 (3.0.4+nobinonly-0ubuntu4).

When I started the new version of TB some items of TB did not display and the right pane holding the message list did not update when clicking other folders on the left pane.

I tried to rename my old profile and let TB create a fresh one without success.

Starting TB brings up the "Mail Account Setup" box and waits for more than a minute before displaying the text fields in the box, if i click one of the fields (Your Name, ...) the cursor shows in the field but i'm not able to type in anything...

That's as far as it goes...

Patrick Craenen

Patrick Craenen (bootpanic) wrote :

Just found that if I wait for more than 15minutes the text typed into the "Your name" field on the "Mail Account Setup" box does appear.

Patrick Craenen

Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

affects: yelp (Ubuntu) → thunderbird (Ubuntu)
Changed in thunderbird (Ubuntu):
importance: Undecided → Medium
status: New → Invalid
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