thunderbird hangs and crashes on change of sorting

Bug #567943 reported by gpk
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

When connected to a gmail mailbox via imap (mailbox is large, 90000 e-mails) thunderbird hangs and crashes. No message is visible to dmesg, so it's probably not the OOM killer. Before the crash, the system is thrashing with thunderbird-bin occupyng 1.8G of memory.

seems associated with change in sort context -- speciically:
default sort by date - highlight partiular e-mail -- open e-mail
change to sort by From -- highlight another e-mail by same author -- open it
change to sort by Subject -- hangs and then eventually crashes

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: thunderbird 3.0.4+nobinonly-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Wed Apr 21 11:33:49 2010
ExecutablePath: /usr/lib/thunderbird-3.0.4/thunderbird-bin
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: thunderbird

Revision history for this message
gpk (gpk-kochanski) wrote :
Revision history for this message
lent (lent) wrote :

This may be related to this bug logged in debian, which discusses a workaround.

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=363710

Bug report logs - #363710
mozilla-thunderbird: Hangs on large mailbox folders

Package: thunderbird; Maintainer for thunderbird is (unknown);
Reported by: Efraim Feinstein <email address hidden>
Date: Thu, 28 Jul 2005 04:19:56 UTC

Chris Lent

Revision history for this message
lent (lent) wrote :

Here is a quick way to rename the .msf files to .msg.evil files and allow Thunderbird to rebuild the files, while preserving the damaged .msf files for further study.

 find . -name '*.msf' -exec file "{}" \; -a -exec mv -v "{}" "{}".evil \;

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Gpk,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2010 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 567943

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

Bug did not expire due to bug watch
Upstream bug closed 2012-07-18 as not reproducible
No reply from reporter
Marking as "Invalid" to close

Changed in thunderbird (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
gpk (gpk-kochanski) wrote : Re: [Bug 567943] Re: thunderbird hangs and crashes on change of sorting

I can't tell. I haven't used Thunderbird recently.

On Tue, Dec 11, 2018 at 6:18 AM Paul White <email address hidden>
wrote:

> Bug did not expire due to bug watch
> Upstream bug closed 2012-07-18 as not reproducible
> No reply from reporter
> Marking as "Invalid" to close
>
>
> ** Changed in: thunderbird (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/567943
>
> Title:
> thunderbird hangs and crashes on change of sorting
>
> Status in thunderbird package in Ubuntu:
> Invalid
>
> Bug description:
> Binary package hint: thunderbird
>
> When connected to a gmail mailbox via imap (mailbox is large, 90000
> e-mails) thunderbird hangs and crashes. No message is visible to
> dmesg, so it's probably not the OOM killer. Before the crash, the
> system is thrashing with thunderbird-bin occupyng 1.8G of memory.
>
> seems associated with change in sort context -- speciically:
> default sort by date - highlight partiular e-mail -- open e-mail
> change to sort by From -- highlight another e-mail by same author --
> open it
> change to sort by Subject -- hangs and then eventually crashes
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: thunderbird 3.0.4+nobinonly-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-21-generic i686
> Architecture: i386
> Date: Wed Apr 21 11:33:49 2010
> ExecutablePath: /usr/lib/thunderbird-3.0.4/thunderbird-bin
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: thunderbird
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/567943/+subscriptions
>

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