Forwarded message with wrong encoding is blank

Bug #444519 reported by stecklum on 2009-10-06

This bug report will be marked for expiration in 4 days if no further activity occurs. (find out why)

This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

Binary package hint: thunderbird

The issue is not exactly a thunderbird bug but probably still of interest. I was notified that a forwarded message was received empty. It turned out that the header of the original mail contains a wrong character encoding (UTF-8 instead of ISO-8859-1). Since thunderbird relies on the header info, the displayed message shows ill characters represented by a question mark. When UTF-8 is being kept upon forwarding it will be empty. Switching to the proper character set before forwarding, however, allows a correct transmission.

ProblemType: Bug
Architecture: amd64

DistroRelease: Ubuntu 8.10
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
SourcePackage: thunderbird
Uname: Linux 2.6.28-15-generic x86_64

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

Do you still see a problem related to the one that you reported using currently supported versions of Firefox and Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Confirmed → Incomplete
Paul White (paulw2u) wrote :

Re comment #2, I meant Thunderbird of course.

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