T-Bird filters cause duplicate notifications

Bug #436789 reported by Ryan Thompson on 2009-09-25
This bug affects 4 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

Binary package hint: thunderbird

When Thunderbird is configured to notify about new messages, and a message matches a filter that causes the message to be moved to a new folder, Thunderbird will show two notifications for this message: one notification for its arrival in the Inbox, and another for its arrival in the terminal folder.

As a short-term band-aid fix, we could add a 5-second delay to notifications, which should be canceled if their target message is no longer in the folder. This would allow time for filters to process the message.

For the real fix, notifications must be explicitly delayed until after all filters are finished processing incoming mail.

ProblemType: Bug
Architecture: amd64

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: wl nvidia
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
 PATH=(custom, user)
SourcePackage: thunderbird
Uname: Linux 2.6.28-15-generic x86_64
UnreportableReason: This is not a genuine Ubuntu package

Luke Faraone (lfaraone) wrote :

This issue is also encountered on Lucid/TB-3 when someone uses Gmail; the message will appear in All Mail and Inbox at the same time triggering the notification.

In my mind, the best thing to do would to compare the message headers to determine if the Message ID is the same, and only alerting once per ID.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
importance: Undecided → Low
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