thunderbird aborts unexpectedly

Bug #394749 reported by MarianoAbsatz on 2009-07-02

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This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

Binary package hint: thunderbird

The short story:

1) $ lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04

2) $ apt-cache policy thunderbird
  Version table:
 *** 0
        500 jaunty-updates/main Packages
        500 jaunty-security/main Packages
        100 /var/lib/dpkg/status 0
        500 jaunty/main Packages

3) I expected the program to keep running

4) The program closes unexpectedly (as if killed).

Now, for the long story... starting yesterday (I think), thunderbird started closing on its own... some times I was using it, most of the times it was just idle (and I only noticed after coming back to its desktop).

I have a complex IMAP setup with about 20 servers in it (and 4 or 5 smtp servers). My home directory (and thus, my thunderbird profile) is on an NFS share (which runs just fine). Anyway, this is just context, thunderbird's been running nicely on this setup for more than a year.

Thunderbird upgraded from to almost a week ago, and this behavior only started yesterday or the day before.

I'm using a quite similar setup (without NFS) at home, and everything runs just fine (so far).

I'm attaching an strace output, please let me know if I can add some more info.


MarianoAbsatz (el-baby) wrote :

I'm running Xubuntu 10.10 and thunderbird 3.1.7.
Whenever I start thunderbird for the first time it always fails, the second attempt succeeds.

This turns up at the command prompt:

###!!! ABORT: X_ShmPutImage: BadValue (integer parameter out of range for operation); 11 requests ago: file nsX11ErrorHandler.cpp, line 182
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x00038CF8]
UNKNOWN [/usr/lib/ +0x00020C74]
_XError+0x00000109 [/usr/lib/ +0x0003B2C9]
UNKNOWN [/usr/lib/ +0x0004199F]
_XReply+0x00000106 [/usr/lib/ +0x00042036]
XInternAtoms+0x00000180 [/usr/lib/ +0x00024120]
UNKNOWN [/usr/lib/ +0x0005FAA8]
gdk_window_register_dnd+0x0000008A [/usr/lib/ +0x0004D63A]
UNKNOWN [/usr/lib/ +0x00285A4B]
UNKNOWN [/usr/lib/ +0x00285BD8]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x00220CE3]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x006FC450]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x006FB061]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x006FB40C]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x007692A6]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x00034992]
UNKNOWN [/usr/lib/thunderbird-3.1.7/thunderbird-bin +0x00030B90]
__libc_start_main+0x000000E7 [/lib/ +0x00016CE7]

Marja Erwin (marja-e) wrote :

Whenever I attempt to start Thunderbird, in Xubuntu 11.10, it quits after asking if it is to be the default email application. I can't say it quits unexpectedly, since it quits at the same time every time.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. This bug was reported in 2009 and there have been many changes in Ubuntu and Thunderbird since that time.

Do you still see a problem related to the one that was reported?

Please let us know if you do otherwise this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Confirmed → Incomplete
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