can't open an attachement if not listed in registered files types

[Jérôme]

Binary package hint: thunderbird

Hello,

I received an email with a PDF attachment but I have no way to open it except saving it and open it later with my file explorer.

Before attempting to open the attachement, I had the below file types association:
- file extension: PDF
- action: open with kpdf
- mime type: application/pdf

The attachement had "text/octet-stream" MIME type.

I get the attached error message.

Why not proposing a menu entry with an action like "open with..." in order to avoid to use the file explorer as a workaround.

ProblemType: Bug
Architecture: amd64
Date: Wed Jun 3 12:42:04 2009
Dependencies:

DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.24-24-generic x86_64

[AJenbo (ajenbo)]

I have set Thunderbird to default to open PDF files, rather then ask what to do, but when a PDF is attached with a bad mime it still trys to open it only to hand the user a cryptic error. But if I instead save the offending PDF file to disk and then open it manually it opens just fine.

My dad receives files like this from his layer who is using Outlook 2003, the PDF seams to have been generated using Word 2007

X-MimeOLE: Produced By Microsoft Exchange V6.5

Content-Type: application/octet-stream; name="file.pdf"

Content-Description: Faktura.pdf

Content-Disposition: attachment; filename="file.pdf"

Content-Transfer-Encoding: base64

[Marius B. Kotsbak (mariusko)]

This is usually fixed by changing the helper application to one that exists (typically after ugrading Ubuntu, changes from open- to libreoffice etc.).

[Paul White (paulw2u)]

Is this still an issue with any file type (PDF or otherwise) now that Thunderbird 60.5.1 is the currently supported version?

[cyborg (florian-cyborgsociety)]

It is not an issue anymore. At least I did not have it since long time. Can be closed in my opinion.

[Paul White (paulw2u)]

Thanks for your rely. I think changes in the dialog used to open attachments fixed any issues that users may have had.