IMAP doesn't work over low-speed connections

Bug #336914 reported by Phil Shotton
4
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

The IMAP support over a low-speed connection is unusable. Running over mobile broadband (speedtest shows download bandwidth around 800kb/s and upload 600 kb/s with ping times around 80ms Thunderbird is unable to download mail larger than around 10k. It looks like the connection just times out; monitoring network activity there's a spike and then nothing, and TB just sits there. I can surf the web, browsing quite heavyweight pages but simply cannot use email at all even with only a small number of small messages waiting to be picked up.
On a high-speed connection everything is fine, but Thunderbird is just unusable as an email client while on the move.

Using Ubuntu 8.10 with a T-Mobile mobile broadband USB dongle, and Thunderbird version 2.0.0.19 (20090105)

ProblemType: Bug
Architecture: i386
Dependencies:

DistroRelease: Ubuntu 8.10
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.27-11-generic i686

Tags: apport-bug
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 336914

and any other logs that are relevant for this particular issue.

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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