Thunderbird doesn't play any sound on notification

Bug #292676 reported by Fabio Marzocca on 2008-11-02
48
This bug affects 10 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Undecided
Unassigned

Bug Description

On Intrepid, thunderbird 2.0.0.17, there is no way to let it play a sound when a new email is received, neither by setting a specific .wav file, nor by let it use the deafult sound system event.

Fabio Marzocca (thesaltydog) wrote :

Is there any workaround for this?

zasq (zasq) wrote :

Same problem in jaunty! Any solution yet?

John Berkhout (jfberkhout) wrote :

Can some of the developers comment on the possibility of getting this fixed. I will also post a png file with the error notification that pops up the first time you receive a mail after you activated in preferences the sound notification.

John Berkhout (jfberkhout) wrote :

Can some of the developers comment on the possibility of getting this fixed. I will also post a png file with the error notification that pops up the first time you receive a mail after you activated in preferences the sound notification.

Same problem using Thunderbird 3.1.7 on maverick

Same problem w/ Thunderbird 3.1.7 on maverick

Rachid (rachidbm) wrote :

Same problem with Thunderbird 3.1.8 on maverick

Martin Stehr (mar-stehr) wrote :

Same problem with Thunderbird 3.1.10 and Ubuntu 11.04.
Earlier I used EasyPeasy and there it was working.
Any

same problem in Thundbird 5.0 on Natty

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
hexafraction (rarkenin) wrote :

Confirmed in oneiric

Confirmed in Trusty

David Oxland (doxland) wrote :

My contribution
Two machines both Trusty 64bit
In one: play sound works: one play sound doesn't
In both: default sound works.

David Oxland (doxland) wrote :

For me;
A fix on the non-performing machine mentioned on he previous post.
 Take the .wav file that I had chosen (which did not play) and
Using "OggConvert" convert it into an .ogg file.
OggConvert is a GUI application from the repository that 's pretty well intuitive.(you might have to install it)
 Go to thunderbird /edit/preferences/general and choose the newly created .ogg file from where you saved it.
Worked for me. Although I don't know which player did the job.
Now chosen .OGG sound file plays.
Just tried it on a whim and success,,,,,,,,,,,, if it lasts.

SunBear (sunbear-c22) wrote :

Problem: I just discovered that thunderbird 52.4.0 (64bit) on Ubuntu Xenial can't play a wav file for new mail. The default new mail sound can be play though.

Solution: I installed "Sound Converter" from Ubuntu Software and used it to covert my .wav file to .ogg format (mentioned by @doxland) and tried it on Thunderbird. It works... :) Thanks @doxland for sharing about .ogg format. I did not know such a sound format had existed.

Hope the Thunderbird team could make this fix seamless or at least inform user to use only .ogg format sound file in Thunderbird.

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