Thunderbird doesn't play any sound on notification

Bug #292676 reported by Fabio Marzocca
48
This bug affects 10 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

On Intrepid, thunderbird 2.0.0.17, there is no way to let it play a sound when a new email is received, neither by setting a specific .wav file, nor by let it use the deafult sound system event.

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Fabio Marzocca (thesaltydog) wrote :

Is there any workaround for this?

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zasq (zasq) wrote :

Same problem in jaunty! Any solution yet?

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John Berkhout (jfberkhout) wrote :

Can some of the developers comment on the possibility of getting this fixed. I will also post a png file with the error notification that pops up the first time you receive a mail after you activated in preferences the sound notification.

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John Berkhout (jfberkhout) wrote :

Can some of the developers comment on the possibility of getting this fixed. I will also post a png file with the error notification that pops up the first time you receive a mail after you activated in preferences the sound notification.

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Testing Tigerwolf (testing.tigerwolf) wrote :

Same problem using Thunderbird 3.1.7 on maverick

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marbertone (marbertone-deactivatedaccount) wrote :

Same problem w/ Thunderbird 3.1.7 on maverick

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Rachid (rachidbm) wrote :

Same problem with Thunderbird 3.1.8 on maverick

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Martin Stehr (mar-stehr) wrote :

Same problem with Thunderbird 3.1.10 and Ubuntu 11.04.
Earlier I used EasyPeasy and there it was working.
Any

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Jan Schürmann (visionfactory.net) wrote :

same problem in Thundbird 5.0 on Natty

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
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hexafraction (rarkenin) wrote :

Confirmed in oneiric

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Andrey Barrientos M. (cpoliticas2005) wrote :

Confirmed in Trusty

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David Oxland (doxland) wrote :

My contribution
Two machines both Trusty 64bit
In one: play sound works: one play sound doesn't
In both: default sound works.

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David Oxland (doxland) wrote :

For me;
A fix on the non-performing machine mentioned on he previous post.
 Take the .wav file that I had chosen (which did not play) and
Using "OggConvert" convert it into an .ogg file.
OggConvert is a GUI application from the repository that 's pretty well intuitive.(you might have to install it)
 Go to thunderbird /edit/preferences/general and choose the newly created .ogg file from where you saved it.
Worked for me. Although I don't know which player did the job.
Now chosen .OGG sound file plays.
Just tried it on a whim and success,,,,,,,,,,,, if it lasts.

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SunBear (sunbear-c22) wrote :

Problem: I just discovered that thunderbird 52.4.0 (64bit) on Ubuntu Xenial can't play a wav file for new mail. The default new mail sound can be play though.

Solution: I installed "Sound Converter" from Ubuntu Software and used it to covert my .wav file to .ogg format (mentioned by @doxland) and tried it on Thunderbird. It works... :) Thanks @doxland for sharing about .ogg format. I did not know such a sound format had existed.

Hope the Thunderbird team could make this fix seamless or at least inform user to use only .ogg format sound file in Thunderbird.

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