package thunderbird 1:115.10.1+build1-0ubuntu0.23.10.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1

[Warren Andress]

Ubuntu 24.04 wouldn't install. something went wrong with snap thunderbird install.

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:115.10.1+build1-0ubuntu0.23.10.1
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: warren-andress 1328 F.... pipewire
 /dev/snd/controlC0: warren-andress 1332 F.... wireplumber
 /dev/snd/controlC1: warren-andress 1332 F.... wireplumber
BuildID: 20240417192958
CasperMD5CheckResult: pass
Channel: Unavailable
Date: Sat Apr 27 09:25:14 2024
ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2024-03-27 (32 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
IpRoute:
 default via 192.168.1.1 dev wlp5s0 proto dhcp src 192.168.1.18 metric 600
 192.168.1.0/24 dev wlp5s0 proto kernel scope link src 192.168.1.18 metric 600
MachineType: TOSHIBA Satellite C75D-B
NoProfiles: True
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6
 apt 2.7.14build2
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:115.10.1+build1-0ubuntu0.23.10.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-04-27 (0 days ago)
dmi.bios.date: 07/30/2015
dmi.bios.release: 5.10
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 5.10
dmi.board.asset.tag: No Asset Tag
dmi.board.name: 06C2
dmi.board.vendor: FF10
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.ec.firmware.release: 5.10
dmi.modalias: dmi:bvnInsydeCorp.:bvr5.10:bd07/30/2015:br5.10:efr5.10:svnTOSHIBA:pnSatelliteC75D-B:pvrPSCLEU-003002:rvnFF10:rn06C2:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:skuPSCLEU:
dmi.product.family: Arion 10AB
dmi.product.name: Satellite C75D-B
dmi.product.sku: PSCLEU
dmi.product.version: PSCLEU-003002
dmi.sys.vendor: TOSHIBA