Thunderbird locks with a black option New Window ..Quit

Bug #1950888 reported by Kim
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
New
Undecided
Unassigned

Bug Description

Thunderbird is in favourites and when there are multiple entries on thunderbird the option to open with a New Window, Compose New Message, Contact, Remove from Favorites and Quit locks

This covers other favourites at the top of the list

It happens repeatedly

I tried various kill options from a terminal and that was not successful in clearing the problem

I am running 21.10 including the included version of Thunderbird

The problem has not occurred with any other program - hence I am thinking it is a thunderbird - gnome gui interaction

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: thunderbird 1:91.2.1+build1-0ubuntu0.21.10.1
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
Uname: Linux 5.13.0-21-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kim 2140 F.... pulseaudio
 /dev/snd/controlC1: kim 2140 F.... pulseaudio
 /dev/snd/controlC2: kim 2140 F.... pulseaudio
BuildID: 20211020014537
CasperMD5CheckResult: pass
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 14 21:03:41 2021
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2021-11-07 (7 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
IpRoute:
 default via 10.0.0.1 dev enp8s0 proto dhcp metric 100
 default via 192.168.3.1 dev wlp7s0 proto dhcp metric 600
 10.0.0.0/24 dev enp8s0 proto kernel scope link src 10.0.0.115 metric 100
 169.254.0.0/16 dev wlp7s0 scope link metric 1000
 192.168.3.0/24 dev wlp7s0 proto kernel scope link src 192.168.3.2 metric 600
Locales: extensions.sqlite corrupt or missing
PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:359
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=91.2.1/20211020014537
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2021
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0406
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z590-P WIFI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0406:bd01/22/2021:br4.6:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ590-PWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

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Kim (kimt) wrote :
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