Thunderbird still running after being closed

Bug #1938683 reported by Martin Vysny
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The "number of windows" indicator in the Ubuntu Dash (the orange dots to the left of the app icon) is not cleared for Thunderbird, when a new e-mail is written in a new window. Ultimately, the indicators stay visible even after Thunderbird is closed completely, and it's no longer possible to launch thunderbird by left-clicking of the dash icon (middle-click works okay).

Steps to reproduce:
1. Launch Thunderbird. There is one orange dot to the left of the thunderbird icon.
2. Write an e-mail and close the e-mail window
3. Observe that there are now two orange dots to the left of the thunderbird icon.

Please see the screenshot for more details.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gnome-shell 3.38.4-1ubuntu3~21.04.1
ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 2 11:41:47 2021
DisplayManager: gdm3
InstallationDate: Installed on 2021-03-24 (130 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to hirsute on 2021-04-23 (101 days ago)

Revision history for this message
Martin Vysny (vyzivus) wrote :
Revision history for this message
Martin Vysny (vyzivus) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The leftover dots and the inability to relaunch Thunderbird both mean it's still running in the background. So that's a Thunderbird bug. I experience similar problems with Thunderbird often.

affects: gnome-shell (Ubuntu) → gnome-shell-extension-ubuntu-dock (Ubuntu)
summary: - dash number-of-windows indicator not cleared for thunderbird
+ Thunderbird still running after being closed
affects: gnome-shell-extension-ubuntu-dock (Ubuntu) → thunderbird (Ubuntu)
Revision history for this message
Martin Vysny (vyzivus) wrote :

Thank you for getting back to me. I'm convinced that Thunderbird is actually not running, since `killall thunderbird` said that there's no such process, and `ps -ef|grep -i thunderbird` has shown no thunderbird process running.

However, after a reboot, I am not able to reproduce this issue easily. I'll try to find a more solid steps to reproduce, then I'll post more information.

Revision history for this message
Martin Vysny (vyzivus) wrote :

I was able to reproduce the issue - please see the screenshot for more details. Unfortunately I don't have concrete steps to reproduce - I was simply writing a long e-mail and after I sent it, I realized the thunderbird/dash issue reproduced.

Revision history for this message
Martin Vysny (vyzivus) wrote :
Revision history for this message
Yves Roggeman (yrogge) wrote :

Same problem as bug #1932328

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.