Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
network-manager (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
thunderbird (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
When Launching thunderbird (pinned on Favourites) from the dock/dash it shows 2 orange dots on default theme that is one for email setup and the other for the main window. After setting up an email and closing the email config window, the two dots are still shown on the dash/dock before the icon. Thunderbird causes the graphical session except for the mouse cursor to freeze until I switch to a TTY and reboot. Also when closing thunderbird, one dot is shown and when launching the application the graphical session except for mouse cursor freezes.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: thunderbird 1:68.4.
ProcVersionSign
Uname: Linux 5.3.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
BuildID: 20200110143530
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 1 13:26:59 2020
DefaultProfileE
DefaultProfileI
DefaultProfileL
DefaultProfileP
DefaultProfileT
InstallationDate: Installed on 2020-03-31 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Profiles:
Profile1 (Default) - LastVersion=
Profile0 - LastVersion=
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
From the problem description, I understand that this happens for a clean installation of thunderbird (because the email setup window is shown), not an existing profile, right?
I cannot reproduce the problem in a clean and up-to-date 19.10 VM: I am able to successfully set up a gmail account.
Does it matter what email provider you set up? (if you can test with a different one)
Did this work before on previous Ubuntu releases / older versions of thunderbird?