Cannot log into imap server after upgrading to 1.31

[PCC]

I cannot log into the file server after upgrading to 1:31.4.0+build1-0ubuntu0.14.04.1.

Imap.log says:

-1928333568[7fb38dbdf8e0]: ImapThreadMainLoop entering [this=8d9ca800]
-951789696[7fb3c6117580]: 8d9ca800:imap.na.alcatel.com:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL: entering
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL:imap://<email address hidden>:993/select%3E/INBOX: = currentUrl
-1928333568[7fb38dbdf8e0]: ReadNextLine [stream=8d102d10 nb=0 needmore=1]
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 805a1fec
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:TellThreadToDie: close socket connection
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: (null)
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL: aborting queued urls
-1928333568[7fb38dbdf8e0]: ImapThreadMainLoop leaving [this=8d9ca800]
                                                                          :

It works fine when downloaded to 1:24.6.0+build1-0ubuntu0.13.10.1.

For the good login using 1.24, the imap.log showed:

1990194944[7f287756b130]: ImapThreadMainLoop entering [this=7e668800]
-1478715520[7f28a6a50370]: 7e668800:imap.na.alcatel.com:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:ProcessCurrentURL: entering
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:ProcessCurrentURL:imap://<email address hidden>:993/select%3E/INBOX: = currentUrl
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=53 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: * OK The Microsoft Exchange IMAP4 service is ready.^M
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: 1 capability^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=96 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN CHILDREN IDLE NAMESPACE LITERAL+^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=28 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: 1 OK CAPABILITY completed.^M
1990194944[7f287756b130]: try to log in
1990194944[7f287756b130]: IMAP auth: server caps 0x1185235, pref 0x1006, failed 0x0, avail caps 0x1004
1990194944[7f287756b130]: (GSSAPI = 0x1000000, CRAM = 0x20000, NTLM = 0x100000, MSN = 0x200000, PLAIN = 0x1000, LOGIN = 0x2, old-style IMAP login = 0x4)auth external IMAP login = 0x20000000
1990194944[7f287756b130]: trying auth method 0x1000
1990194944[7f287756b130]: got new password
1990194944[7f287756b130]: IMAP: trying auth method 0x1000
1990194944[7f287756b130]: PLAIN auth
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: 2 authenticate plain^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=3 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: +^M
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: Logging suppressed for this command (it probably contained authentication information)
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=30 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: 2 OK AUTHENTICATE completed.^M
1990194944[7f287756b130]: login succeeded

It has been like that for a while. I current keep downgrade it when it is still possible.

Can you tell what I should do to troubleshoot and fix that. Would firing off a debugger help?

Thanks.

[PCC (p-c-chan)]

Typo, I meant imap server.

[PCC (p-c-chan)]

The login still does not work upgrading from 1.24 to 1.3x. It was 1.31 and it is 1.38 now. I give up.

Finally I hided my existing default under .thunderbird and installed 1.38.3 effectively as new. Then recreated the accounts and login works. Moved the local folders back into the new default to keep archives.

The bug report has been open long enough. I don't think anyone would be interested in troubleshooting what was wrong with the upgrade. Please close.

Thanks for logging the bug report.

[Paul White (paulw2u)]

PCC,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

We're now closing this bug report by marking as "Invalid" as the issue was never actually confirmed.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]