Thunderbird Unity integration does not work

Bug #1320455 reported by Tamas Papp
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Thunderbird stopped working properly a while ago.

$ thunderbird

(process:17349): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Gtk-Message: Failed to load module "unity-gtk-module"

(thunderbird:17349): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::sm-connect after class was initialised

(thunderbird:17349): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::show-crash-dialog after class was initialised

(thunderbird:17349): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::display after class was initialised

(thunderbird:17349): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::default-icon after class was initialised
enigmail.js: Registered components
mimeVerify.jsm: module initialized

It's OK when TB is starting and asking for master password.
The upper Unity bar is visible the Launcher is working properly (autohided / revealed).
Then the upper bar and Launcher cannot be access (it isn't there), the windows cannot be moved. If it's not fullsized, then the menu bar is still not seeable.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: thunderbird 1:24.5.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tompos 3353 F.... pulseaudio
 /dev/snd/controlC0: tompos 3353 F.... pulseaudio
BuildID: 20140428202043
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat May 17 11:42:27 2014
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-03-23 (419 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130321)
IpRoute:
 default via 192.168.150.254 dev eth0 proto static
 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1
 192.168.150.0/24 dev eth0 proto kernel scope link src 192.168.150.240 metric 1
 192.168.150.0/24 dev wlan0 proto kernel scope link src 192.168.150.196 metric 9
Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 Java(TM) Plug-in 1.6.0_45 - /usr/lib/jvm/java-6-sun-1.6.0.45/jre/lib/amd64/libnpjp2.so (sun-java6-bin)
PrefSources:
 prefs.js
 [Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
Profiles: Profile0 (Default) - LastVersion=24.5.0/20140428202043
RelatedPackageVersions:
 google-talkplugin 5.3.1.0-1
 sun-java6-bin 6.45-1-precise
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to utopic on 2013-05-03 (378 days ago)
dmi.bios.date: 11/24/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CSU Ver. F.08
dmi.board.name: 7008
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 38.32
dmi.chassis.asset.tag: CZC0295P29
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CSUVer.F.08:bd11/24/2010:svnHewlett-Packard:pnHPEliteBook2540p:pvr:rvnHewlett-Packard:rn7008:rvrKBCVersion38.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 2540p
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Tamas Papp (tomposmiko) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Tamas,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2014 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Tamas Papp (tomposmiko) wrote :

I submitted a report.
Nobody touched it for 4 years than asked me to reproduce and set it from New to Incomplete?

OFG, it's not a surprised, that ubuntu failed in the desktop business.

If someone would have come to me 4 years ago with a request for reproducer, I would accept it.
Now it's bad joke:(

You can close it.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hi Tamas,
I am sorry for bothering you in this way. I have just volunteered and started bug triaging last week, working to clear the older bugs. I was instructed to use the standard template response which I have modified slightly since these are really old tickets. They also suggested to change the ticket to incomplete while waiting for a response. It is possible at this late date that a person's email address has changed and I'll get no response at all. Only about 10% of the people have responded on the 453 tickets I have addressed so far. Setting it to incomplete will automatically close it if no response in 60 days.

Again, I am sorry this has hit you the wrong way and that was definitely not intended. Thank you for getting back to me on this.

I'll close the ticket now.
Take care.
G

Closed per reporter's feedback.

Changed in thunderbird (Ubuntu):
status: Incomplete → Invalid
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