thunderbird crashed while searching for mails

[Karthikeyan Sivaraj]

Searched for mails from a sender in quick search box. From the results, I starred one message and was trying to read it when thunderbird stopped responding. I tried to close the window and the crash resulted.

ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:24.4.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ksivaraj 2282 F.... pulseaudio
 /dev/snd/controlC0: ksivaraj 2282 F.... pulseaudio
BuildID: 20140318000702
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Apr 1 16:52:10 2014
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-07-02 (273 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
 default via 172.24.24.1 dev eth0 proto static
 172.23.208.0/20 dev wlan0 proto kernel scope link src 172.23.221.159 metric 9
 172.24.24.0/22 dev eth0 proto kernel scope link src 172.24.24.243 metric 1
PrefSources:
 prefs.js
 /usr/lib/thunderbird/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
 /usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
ProcCmdline: /usr/lib/thunderbird/thunderbird
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=24.4.0/20140318000702
RelatedPackageVersions:
 rhythmbox-mozilla 3.0.1-1ubuntu16
 icedtea-7-plugin 1.4.2-1ubuntu2
 totem-mozilla 3.10.1-1ubuntu3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: False
Signal: 11
SourcePackage: thunderbird
StacktraceTop:
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
Title: thunderbird crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/14/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6IET76WW (1.36 )
dmi.board.name: 2537C43
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: 50012840
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6IET76WW(1.36):bd04/14/2011:svnLENOVO:pn2537C43:pvrThinkPadT410:rvnLENOVO:rn2537C43:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2537C43
dmi.product.version: ThinkPad T410
dmi.sys.vendor: LENOVO

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1240433, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

[gf (gf-interlinks-deactivatedaccount)]

Hello Karthikeyan,
Thank you for submitting this bug and reporting a problem with number of new messages in Thunderbird. You made this bug report in 2014 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

[Launchpad Janitor (janitor)]

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]