thunderbird crashed with SIGSEGV

Bug #1265157 reported by Karma Dorje
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

 lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04

apt-cache policy thunderbird
thunderbird:
  Installed: 1:24.2.0+build1-0ubuntu1
  Candidate: 1:24.2.0+build1-0ubuntu1
  Version table:
 *** 1:24.2.0+build1-0ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:24.2.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
Uname: Linux 3.12.0-7-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: karma 2274 F.... pulseaudio
BuildID: 20131206222054
CRDA:
 country RU:
  (2402 - 2482 @ 40), (N/A, 20)
  (5735 - 5835 @ 20), (N/A, 30)
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Dec 31 16:53:53 2013
Disassembly: Таблица символов не загружена. Используйте меню файл
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-09-30 (457 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.1)
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.103 metric 9
Plugins:
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Skype Buttons for Kopete - /usr/lib/mozilla/plugins/skypebuttons.so (kopete)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 IcedTea-Web Plugin (using IcedTea-Web 1.4.1 (1.4.1-1ubuntu1)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/gsearch.js
 /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
 /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
Prefs:
 extensions.lastAppVersion: "24.2.0" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 places.database.lastMaintenance: 1388357287 (prefs.js)
 places.history.expiration.transient_current_max_pages: 104858 (prefs.js)
 plugin.importedState: true (prefs.js)
ProcCmdline: /usr/lib/thunderbird/thunderbird
Profiles: Profile0 (Default) - LastVersion=24.2.0/20131206222054 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla 3.0.1-1ubuntu7
 kopete 4:4.12.0-0ubuntu1
 icedtea-7-plugin 1.4.1-1ubuntu1
RunningIncompatibleAddons: False
SegvAnalysis: Failure: invalid literal for int() with base 16: '='
Signal: 11
SourcePackage: thunderbird
StacktraceTop: ?? ()
Title: thunderbird crashed with SIGSEGV
UpgradeStatus: Upgraded to trusty on 2013-11-10 (50 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/06/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K53SD.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K53SD
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK53SD.205:bd03/06/2012:svnASUSTeKComputerInc.:pnK53SD:pvr1.0:rvnASUSTeKComputerInc.:rnK53SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K53SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Karma Dorje (taaroa) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

Stacktrace:
 #0 0x00007f3f0d0ba20b in ?? ()
 No symbol table info available.
 Cannot access memory at address 0x7fff6a7769c8
StacktraceSource: #0 0x00007f3f0d0ba20b in ?? ()
StacktraceTop: ?? ()
ThreadStacktrace:
 .
 Thread 48 (LWP 18999):
 #0 0x00007f3f0d0b67ce in ?? ()
 No symbol table info available.
 Cannot access memory at address 0x7f3ef6cfecb0

tags: added: apport-failed-retrace
tags: removed: need-amd64-retrace
Karma Dorje (taaroa)
information type: Private → Public
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Karma,
Thank you for submitting this bug and reporting a problem with number of new messages in sigsegv and Thunderbird. You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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