on login, thunderbird crash detected (background service?)

Bug #1244342 reported by silentashes
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Upon logging in from the Xubuntu Login window, I began to launch web browser, etc....

Expected:
Nothing to happen other than my normal activity, and the program (Chromium browser) that I launched.

Happened:
As the login processes were still going (I think?), I received a "Crash Detected" report. Am sending this manually for further details.

Further details:
Am pretty sure I did nothing to trigger the program Thunderbird to launch (just tested: my web browser, Chromium, is set to launch Gmail for all "mail:" links).
I'm wondering if the 'Communications Center' menu, which contains Pidgin IM, Thunderbird, and Liferea, somehow launches a Thunderbird background service or s/t, and that had crashed on startup...?

Also wondering if it's *conceivably* possible that the last user of the computer, under the Guest Account, had triggered a launch or crash of the program, but then logged out before the crash or launch had completed. It's doubtful (unless he misclicked an email address link in firefox browser), as he doesn't use the Thunderbird mail program at all.
.... If, somehow, that occurred.... Would a Crash Report still have appeared under *my* user account (second admin on this OS)?
-----
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.3 LTS
Release: 12.04
Codename: precise

thunderbird:
  Installed: 1:24.0+build1-0ubuntu0.12.04.1
  Candidate: 1:24.0+build1-0ubuntu0.12.04.1
  Version table:
 *** 1:24.0+build1-0ubuntu0.12.04.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
        100 /var/lib/dpkg/status
     11.0.1+build1-0ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 1:24.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51
Uname: Linux 3.2.0-55-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joseph 2549 F.... pulseaudio
                      joseph 2570 F.... xfce4-volumed
BuildID: 20130913160939
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x90320000 irq 47'
   Mixer name : 'SigmaTel STAC9227'
   Components : 'HDA:83847618,107b5058,00100201'
   Controls : 44
   Simple ctrls : 25
Channel: Unavailable
Date: Thu Oct 24 10:29:53 2013
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Xubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.3)
IpRoute:
 default via 192.168.11.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.11.0/24 dev eth0 proto kernel scope link src 192.168.11.12 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MarkForUpload: True
Plugins:
 IcedTea-Web Plugin (using IcedTea-Web 1.2.3 (1.2.3-0ubuntu0.12.04.2)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 Google Talk Plugin Video Accelerator - /opt/google/talkplugin/libnpgtpo3dautoplugin.so (google-talkplugin)
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
PrefSources: prefs.js
Prefs:
 extensions.lastAppVersion: "17.0.5" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=17.0.5/20130329232035 (Out of date)
RelatedPackageVersions:
 icedtea-7-plugin 1.2.3-0ubuntu0.12.04.3
 google-talkplugin 4.7.0.0-1
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2007
dmi.bios.vendor: Intel Corp.
dmi.bios.version: CO96510J.15A.0151.2007.0201.1828
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DQ965MT
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD36265-503
dmi.chassis.type: 3
dmi.chassis.vendor: Gateway
dmi.chassis.version: WTN01A01
dmi.modalias: dmi:bvnIntelCorp.:bvrCO96510J.15A.0151.2007.0201.1828:bd02/01/2007:svnGateway:pnE-4610D:pvr54.10121.051:rvnIntelCorporation:rnDQ965MT:rvrAAD36265-503:cvnGateway:ct3:cvrWTN01A01:
dmi.product.name: E-4610D
dmi.product.version: 54.10121.051
dmi.sys.vendor: Gateway

Revision history for this message
silentashes (joecool) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello SilentAshes,
Thank you for submitting this bug and reporting a problem with a Thunderbird crash. You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect 1244342
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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