Thunderbird freezes when viewing emails, clicking "Get Mail", and other tasks

[Rajiv Shah]

See above

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: thunderbird 17.0.8+build1-0ubuntu0.12.10.1
ProcVersionSignature: Ubuntu 3.5.0-37.58-generic 3.5.7.16
Uname: Linux 3.5.0-37-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.6.1-0ubuntu12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rajiv 1983 F.... pulseaudio
BuildID: 20130803235212
Channel: Unavailable
Date: Mon Aug 19 12:18:30 2013
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.19 metric 9
MarkForUpload: True
PrefSources: prefs.js
Prefs:
 extensions.lastAppVersion: "17.0.8" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 places.database.lastMaintenance: 1375673204 (prefs.js)
 places.history.expiration.transient_current_max_pages: 29717 (prefs.js)
 print_printer: "Brother-MFC-7840W" (prefs.js)
Profiles: Profile0 (Default) - LastVersion=17.0.8/20130803235212 (In use)
RelatedPackageVersions:
 google-talkplugin 4.4.2.0-1
 rhythmbox-mozilla 2.97-1ubuntu6.1
 totem-mozilla 3.4.3-0ubuntu5
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/09/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 6EET21WW (1.02 )
dmi.board.name: 2776L9U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6EET21WW(1.02):bd10/09/2008:svnLENOVO:pn2776L9U:pvrThinkPadX301:rvnLENOVO:rn2776L9U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2776L9U
dmi.product.version: ThinkPad X301
dmi.sys.vendor: LENOVO

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

Rajiv (and anyone else affected),

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Thunderbird since that time.

Do you still see a problem related to the one that you reported?

Please let us know if you do otherwise this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]