thunderbird crashes at startup
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
thunderbird (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
This is repeatible.
thunderbird --safe-mode also crashes
Removing ~.thunderbird/ does not fix the problem.
Running thunderbird as another user (different home directory, user never ran thunderbird before) DOES fix the problem and thunderbird starts normally.
Clearly there is something about my user environment which is crashing thunderbird - but it is also a bug in thunderbird (it should not crash).
I have tried removing gconf settings too - but that made no difference.
Next step suggestions would be welcome!
Cheers
Tim
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: thunderbird 17.0.6+
ProcVersionSign
Uname: Linux 3.8.0-21-generic x86_64
AddonCompatChec
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20130510125337
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Channel: Unavailable
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Wed Jun 5 11:24:25 2013
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2013-04-26 (39 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
IpRoute:
default via 137.73.122.1 dev eth0 proto static
137.73.122.0/24 dev eth0 proto kernel scope link src 137.73.122.214 metric 1
169.254.0.0/16 dev eth0 scope link metric 1000
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MarkForUpload: True
NoProfiles: True
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
RfKill:
RunningIncompat
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 07/31/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0F428D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 960
dmi.sys.vendor: Dell Inc.
Changed in thunderbird (Ubuntu): | |
status: | Confirmed → New |
status: | New → Confirmed |
Today I tried something new:
Log out and back into X.
Kill all processes that I owned except X server and terminal (so killed dbus, gconfd and all manner of things).
mv'ed my *entire* home directory into a subdir called TEMP/ taking care to include all .xxxx (DOT) subdirs
Started thunderbird - it still crashed!
And yet, it runs fine as another user displaying on my X server.
This is weird - the only context left for it is my UID, groups and envvars. And none of them are that weird.