default gmail provider configuration doesnt work

Bug #1158693 reported by Francisco Machado
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

In the inicial setup of thunderbird the provided gmail configuration doesn't work. It says configuration could not be verified and reports username or password invalid but the username and password are correct.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: thunderbird 17.0.4+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
Uname: Linux 3.8.0-13-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: francisco 2007 F.... pulseaudio
 /dev/snd/pcmC0D0p: francisco 2007 F...m pulseaudio
BuildID: 20130311165344
Channel: Unavailable
Date: Fri Mar 22 09:57:04 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-02-17 (32 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130217)
IpRoute:
 default via 172.21.0.254 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 172.21.0.0/16 dev wlan0 proto kernel scope link src 172.21.1.39 metric 9
MarkForUpload: True
PrefSources: prefs.js
Prefs:
 extensions.lastAppVersion: "17.0.4" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
Profiles: Profile0 (Default) - LastVersion=17.0.4/20130311165344 (In use)
RelatedPackageVersions:
 totem-mozilla 3.6.3-0ubuntu4
 google-talkplugin 3.16.0.0-1
 rhythmbox-mozilla 2.98-0ubuntu3
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/26/2007
dmi.bios.vendor: COMPAL
dmi.bios.version: 1.15
dmi.board.name: IFL90
dmi.board.vendor: -
dmi.board.version: IFT00
dmi.chassis.asset.tag: -
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnCOMPAL:bvr1.15:bd12/26/2007:svn-:pnN/A:pvrN/A:rvn-:rnIFL90:rvrIFT00:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: N/A
dmi.product.version: N/A
dmi.sys.vendor: -

Revision history for this message
Francisco Machado (framac) wrote :
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Are you trying to use IMAP or POP3?

Revision history for this message
Francisco Machado (framac) wrote :

I'm using IMAP. The defaults are:
Incoming: IMAP, imap.googlemail.com, SSL
Outgoing: SMTP, smtp.googlemail.com, SSL

Changed in thunderbird (Ubuntu):
status: New → Invalid
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