[Thunderbird] not possible delete message

Bug #1099082 reported by Giovanni Tornatore
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Undecided
Unassigned

Bug Description

Hello!

1) I have tested Edubuntu amd64 (f2afe42086ebe4fbca479ac58fe4636c *raring-dvd-amd64.iso 20130113), on live usb persistent.
2) On Thunderbird Mail, I have created an account "Blog & News Feeds".
3) With the secondary button the mouse, I have selected an message and choise "Delete message" (view screenshot attached).
4) This message is not delete.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: thunderbird 17.0.2+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-0.3-generic 3.8.0-rc3
Uname: Linux 3.8.0-0-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.8-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: edubuntu 5843 F.... pulseaudio
BuildID: 20130105220954
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CasperVersion: 1.330
Channel: Unavailable
Date: Sun Jan 13 11:48:57 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.0.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.2 metric 1
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
LiveMediaBuild: Edubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130113)
MarkForUpload: True
Plugins:
 Windows Media Player Plug-in 10 (compatible; Videos) - /usr/lib/mozilla/plugins/libtotem-gmp-plugin.so (totem-mozilla)
 DivX® Web Player - /usr/lib/mozilla/plugins/libtotem-mully-plugin.so (totem-mozilla)
 QuickTime Plug-in 7.6.6 - /usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so (totem-mozilla)
 VLC Multimedia Plugin (compatible Videos 3.6.3) - /usr/lib/mozilla/plugins/libtotem-cone-plugin.so (totem-mozilla)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
PrefSources: prefs.js
Prefs:
 extensions.lastAppVersion: "17.0.2" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=17.0.2/20130105220954 (In use)
RelatedPackageVersions:
 totem-mozilla 3.6.3-0ubuntu2
 rhythmbox-mozilla 2.98-0ubuntu3
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/14/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2003
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55D PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2003:bd12/14/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55DPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote :
Revision history for this message
Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1099082

tags: added: iso-testing
Revision history for this message
Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote :

Restart Thunderbird Mail, the thash is present.
The messages can be deleted (view screenshot attached)

Revision history for this message
Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Giovanni,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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