Bottom status lines and "OK" and "Cancel" buttons not visible

Bug #1089214 reported by Steve Sauls on 2012-12-12

This bug report will be marked for expiration in 8 days if no further activity occurs. (find out why)

This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)

Bug Description

When configuring your settings you can not see the "OK" and "CANCEL" buttons unless you have the windows maximized. I spent hours trying to figure out why my settings were not being saved.

Also, unless you have the main window maximized you can not see the status line at the bottom to see what is happening when checking for new mail.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: thunderbird 17.0+build2-0ubuntu0.12.10.1
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
 /dev/snd/controlC0: steve 2012 F.... pulseaudio
BuildID: 20121118023034
Channel: Unavailable
Date: Tue Dec 11 23:22:42 2012
ForcedLayersAccel: False
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-12-12 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
 default via dev wlan0 proto static dev wlan0 scope link metric 1000 dev wlan0 proto kernel scope link src metric 9
MarkForUpload: True
PrefSources: prefs.js
 extensions.lastAppVersion: "17.0" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 places.database.lastMaintenance: 1355287056 (prefs.js)
 places.history.expiration.transient_current_max_pages: 102353 (prefs.js)
 PATH=(custom, no user)
Profiles: Profile0 (Default) - LastVersion=17.0/20121118023034 (In use)
 totem-mozilla 3.4.3-0ubuntu5
 rhythmbox-mozilla 2.97-1ubuntu5
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install) 09/04/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 5ECN91WW(V8.03)
dmi.board.asset.tag: No Asset Tag INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad N580
dmi.modalias: dmi:bvnLENOVO:bvr5ECN91WW(V8.03):bd09/04/2012:svnLENOVO:pnLenovoIdeaPadN580:pvrLenovoIdeaPadN580:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadN580: Lenovo IdeaPad N580
dmi.product.version: Lenovo IdeaPad N580
dmi.sys.vendor: LENOVO

Steve Sauls (stevesauls-o) wrote :
Adolfo Jayme (fitojb) on 2012-12-12
Changed in thunderbird (Ubuntu):
importance: Undecided → Low
Steve Sauls (stevesauls-o) wrote :

Just for clarification. Even if you move the window as high as you can get it you still can not see the bottom on the window. It HAS to be maximized or you have to resize the window from the top to see the bottom lines. But by default you will look for hours trying to figure out why your settings are not saved not realizing there is an OK button at the bottom.

I say this because in Linux / Unix type systems it is sometimes not necessary to press OK to save settings.

Steve Sauls (stevesauls-o) wrote :

I just noticed that when my automated backup popped up to run and prompt me for the password that the window positioned itself where the OK / CANCEL buttons were hidden in the bottom of my screen. So, this is not isolated to Thunderbird. It has to do with Gnome / Unity.

Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 12.10 (quantal) reached end-of-life on May 16, 2014.

Do you still see a problem related to the one that you reported using a currently supported version of Ubuntu and Thunderbird? Please let us know if you do and in which version of Ubuntu otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: New → Incomplete
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