Thunderbird has issues with zimbra

[Saul Lubkin]

When I double click on an email in Thunderbird, Thunderbird (correctly) puts a copy of that email in a new tab.

But when I delete the new tab, Thunderbird greys; it makes extensive use of the hard disk, causing a large whirling sound, for two or three minutes, before Thunderbird returns to normal (not greyed out).

As a result, my Thunderbird is very difficult to use, and is putting far too much demand on the computer.

In fact, just single clicking on an email (to read it) often causes Thunderbird to grey, and to whirl the hard disk, for
a minute.

Something must be wrong with my Thunderbird.

I've tried;

sudo apt-get install --reinstall Thunderbird -- this did not help.

Help much appreciated.

  -- Saul

The Ubuntu/Thunderbird problem described above is caused by a bug in Ubuntu Glib.

  -- Saul

[Phillip Susi (psusi)]

I am unable to reproduce this on 12.10. Do you have any basis for your statement that this is a Glib bug? How much free memory do you have?

[Saul Lubkin (saul-lubkin)]

Initially this was a question that I posed on Launchpad. I was asked to
put the content of .xsessions<something> into a pastebin, as well as the
output in a terminal when I started Thunderbird in the terminal. The
output in the terminal had the error messages for Glib calls. Nikki from
Ubuntu Launchpad told me to close the case with "this solved my problem",
and to make a bug report about the Glib problem.

I have.

BTW, there appears to be a new version of Ubuntu. How can I upgrade to
that? Maybe that will solve the problem?

  -- Saul

On Thu, Nov 29, 2012 at 11:00 PM, Phillip Susi <email address hidden> wrote:

> I am unable to reproduce this on 12.10. Do you have any basis for your
> statement that this is a Glib bug? How much free memory do you have?
>
>
> ** Changed in: thunderbird (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1082728
>
> Title:
> The Glib library has bugs that affect Thunderbird
>
> Status in “thunderbird” package in Ubuntu:
> Incomplete
>
> Bug description:
> When I double click on an email in Thunderbird, Thunderbird
> (correctly) puts a copy of that email in a new tab.
>
> But when I delete the new tab, Thunderbird greys; it makes extensive
> use of the hard disk, causing a large whirling sound, for two or three
> minutes, before Thunderbird returns to normal (not greyed out).
>
> As a result, my Thunderbird is very difficult to use, and is putting
> far too much demand on the computer.
>
> In fact, just single clicking on an email (to read it) often causes
> Thunderbird to grey, and to whirl the hard disk, for
> a minute.
>
> Something must be wrong with my Thunderbird.
>
> I've tried;
>
> sudo apt-get install --reinstall Thunderbird -- this did not help.
>
> Help much appreciated.
>
> -- Saul
>
> The Ubuntu/Thunderbird problem described above is caused by a bug in
> Ubuntu Glib.
>
> -- Saul
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1082728/+subscriptions
>

[Phillip Susi (psusi)]

You may need to change the settings in update manager to allow non LTS releases.

[Saul Lubkin (saul-lubkin)]

Please tell me how to do this.

 -- Saul

On Fri, Nov 30, 2012 at 12:03 PM, Phillip Susi <email address hidden> wrote:

> You may need to change the settings in update manager to allow non LTS
> releases.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1082728
>
> Title:
> The Glib library has bugs that affect Thunderbird
>
> Status in “thunderbird” package in Ubuntu:
> Incomplete
>
> Bug description:
> When I double click on an email in Thunderbird, Thunderbird
> (correctly) puts a copy of that email in a new tab.
>
> But when I delete the new tab, Thunderbird greys; it makes extensive
> use of the hard disk, causing a large whirling sound, for two or three
> minutes, before Thunderbird returns to normal (not greyed out).
>
> As a result, my Thunderbird is very difficult to use, and is putting
> far too much demand on the computer.
>
> In fact, just single clicking on an email (to read it) often causes
> Thunderbird to grey, and to whirl the hard disk, for
> a minute.
>
> Something must be wrong with my Thunderbird.
>
> I've tried;
>
> sudo apt-get install --reinstall Thunderbird -- this did not help.
>
> Help much appreciated.
>
> -- Saul
>
> The Ubuntu/Thunderbird problem described above is caused by a bug in
> Ubuntu Glib.
>
> -- Saul
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1082728/+subscriptions
>

[Phillip Susi (psusi)]

Open the update manager, click settings, and select "Any new version" under "Notify me of a new Ubuntu version".

[Saul Lubkin (saul-lubkin)]

I just downloaded the new version of ubuntu. (BTW, i have loads of spare
memory and disk space). I started Thunderbird in a terminal. Here's what
shows in the terminal when I double click on an item; and then I double
clicked on another item:

saul@NullA:~$ thunderbird

(thunderbird:3175): GLib-GObject-WARNING **:
/build/buildd/glib2.0-2.32.3/./gobject/gsignal.c:3393: signal name
`selection_changed' is invalid for instance `0x958b87c0'

(thunderbird:3175): GLib-GObject-WARNING **:
/build/buildd/glib2.0-2.32.3/./gobject/gsignal.c:3393: signal name
`selection_changed' is invalid for instance `0x88d090a0'

According to Nikki (and it seems very believable to me), this is the source
of the bug in Thunderbird -- actually a bug in Glib. (I was hoping it
would be fixed in the new version of Ubuntu -- but, no change).

Balsa mail works perfectly.

(Also, I should note: Thunderbird has no trouble with my gmail account.
The problems occur with my zimbra mail account (my business email:
z.rochester.edu))

Hope that you can hep,

  -- Saul

On Thu, Nov 29, 2012 at 11:00 PM, Phillip Susi <email address hidden> wrote:

> I am unable to reproduce this on 12.10. Do you have any basis for your
> statement that this is a Glib bug? How much free memory do you have?
>
>
> ** Changed in: thunderbird (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1082728
>
> Title:
> The Glib library has bugs that affect Thunderbird
>
> Status in “thunderbird” package in Ubuntu:
> Incomplete
>
> Bug description:
> When I double click on an email in Thunderbird, Thunderbird
> (correctly) puts a copy of that email in a new tab.
>
> But when I delete the new tab, Thunderbird greys; it makes extensive
> use of the hard disk, causing a large whirling sound, for two or three
> minutes, before Thunderbird returns to normal (not greyed out).
>
> As a result, my Thunderbird is very difficult to use, and is putting
> far too much demand on the computer.
>
> In fact, just single clicking on an email (to read it) often causes
> Thunderbird to grey, and to whirl the hard disk, for
> a minute.
>
> Something must be wrong with my Thunderbird.
>
> I've tried;
>
> sudo apt-get install --reinstall Thunderbird -- this did not help.
>
> Help much appreciated.
>
> -- Saul
>
> The Ubuntu/Thunderbird problem described above is caused by a bug in
> Ubuntu Glib.
>
> -- Saul
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1082728/+subscriptions
>

[Phillip Susi (psusi)]

The messages come from glib, but indicate an error in thunderbird. They may or may not have anything to do with the lag you are seeing.

[Saul Lubkin (saul-lubkin)]

Hmmm...

Dear Philip,

So it actually is a bug in Ubuntu Thunderbird -- Thunderbird has problems
running zimbra email.

Also, the messages almost definitely have to do with the lag that i am
seeing -- they occur at exactly the same time.

Only one thing wrong with that: Thunderbird on my wife's Windows computer
has no trouble with exactly the same zimbra mail account.
So, if the bug is in Thunderbird, then it's only in Ubuntu Thunderbird.

Nikki thought that it was a bug in Ubuntu's Glib. She directed me to
emails indicating a similar problem with Firefox and Ubuntu glib -- but
that's been fixed.

  -- Saul

On Fri, Nov 30, 2012 at 10:00 PM, Phillip Susi <email address hidden> wrote:

> The messages come from glib, but indicate an error in thunderbird. They
> may or may not have anything to do with the lag you are seeing.
>
>
> ** Changed in: thunderbird (Ubuntu)
> Status: Incomplete => New
>
> ** Summary changed:
>
> - The Glib library has bugs that affect Thunderbird
> + Thunderbird has issues with zimbra
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1082728
>
> Title:
> Thunderbird has issues with zimbra
>
> Status in “thunderbird” package in Ubuntu:
> New
>
> Bug description:
> When I double click on an email in Thunderbird, Thunderbird
> (correctly) puts a copy of that email in a new tab.
>
> But when I delete the new tab, Thunderbird greys; it makes extensive
> use of the hard disk, causing a large whirling sound, for two or three
> minutes, before Thunderbird returns to normal (not greyed out).
>
> As a result, my Thunderbird is very difficult to use, and is putting
> far too much demand on the computer.
>
> In fact, just single clicking on an email (to read it) often causes
> Thunderbird to grey, and to whirl the hard disk, for
> a minute.
>
> Something must be wrong with my Thunderbird.
>
> I've tried;
>
> sudo apt-get install --reinstall Thunderbird -- this did not help.
>
> Help much appreciated.
>
> -- Saul
>
> The Ubuntu/Thunderbird problem described above is caused by a bug in
> Ubuntu Glib.
>
> -- Saul
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1082728/+subscriptions
>

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.