Crash report submission never works
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
thunderbird (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Firefox 15.0.1, Ubuntu Q (and many previous versions)
Thunderbird 15.0.1, Ubuntu Q (and many previous versions)
1. Trigger a crash, for example using the "Crash me!" add-on.
2. In the crash dialog, choose to submit the error report.
3. Choose to quit or restart Firefox/
What happens:
* The text "Submitting your report..." appears briefly.
* It's replaced by the text "There was a problem submitting your report."
* The dialog closes.
What should happen: The report is sent successfully.
In Firefox, <about:crashes> lists dozens of "Submitted Crash Reports", but every one of them leads to a "Crash Not Found" error page at crash-stats.
Every line in ~/.mozilla/
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description: | updated |
Status changed to 'Confirmed' because the bug affects multiple users.