No sound in Thunderbird

Bug #1009108 reported by Juan Simón
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Opinion
Undecided
Unassigned

Bug Description

I have no sound in Thunderbird.
I have installed pulseaudio-esound-compat and esound-common but the problem persist.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 12.0.1+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.4.0-4.10-i7 3.4.0
Uname: Linux 3.4.0-4-i7 x86_64
AddonCompatCheckDisabled: True
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: simon 2366 F.... pulseaudio
 /dev/snd/controlC0: simon 2366 F.... pulseaudio
BuildID: 20120430060637
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbff4000 irq 57'
   Mixer name : 'Realtek ALC889'
   Components : 'HDA:10ec0889,1458a022,00100004'
   Controls : 48
   Simple ctrls : 22
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfaffc000 irq 16'
   Mixer name : 'Nvidia GPU 0a HDMI/DP'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Channel: release
Date: Tue Jun 5 19:00:17 2012
ForcedLayersAccel: False
IpRoute:
 default via 192.168.1.1 dev eth1 metric 100
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth1 proto kernel scope link src 192.168.1.2
 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.1
IwConfig:
 eth0 no wireless extensions.

 eth1 no wireless extensions.

 lo no wireless extensions.
Profiles: Profile0 (Default) - LastVersion=12.0.1/20120430060637 (Running)
RfKill: Can't open RFKILL control device: No such file or directory
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FD
dmi.board.name: X58A-UD5
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd02/01/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD5:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD5:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD5
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Juan Simón (simonbcn) wrote :
Revision history for this message
Juan Simón (simonbcn) wrote :

Solved. It's necessary activate system sounds in "Sound" menu.
IMHO this behavior is wrong but...

Changed in thunderbird (Ubuntu):
status: New → Opinion
Revision history for this message
freelancer (freelancer) wrote :

Simon BIG THANKS!!!!! I can't deal with this bug from 4 months!! Thanks!!

IMHO right this behavior is wrong!

Revision history for this message
Dominique Meeùs (dominiquem) wrote :

There is a lot of variants of this bug with a lot of discussion about esound, pulseaudio, libcanberra and whatever.
On a plain up do date Ubuntu (12.04, with Thunderbird 13.0.1) I observed this:

A notification wav does not work if either the path, either the filename, contains a space. It does work otherwise.

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