No preference setting is available in thunderbird to open messages in an existing tab

Bug #1001211 reported by Para Siva
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

(Double) Clicking on a particular email item opens new tab for every clicks despite the same email is already open. This leads to the presence of multiple tabs of the same mail item cluttering the view.

It will be sensible to have an advanced preference setting to 'Open messages in:' the existing tab.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 12.0.1+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Uname: Linux 3.2.0-24-generic-pae i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sivatharman 1970 F.... pulseaudio
 /dev/snd/pcmC0D0p: sivatharman 1970 F...m pulseaudio
BuildID: 20120430053815
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xc2600000 irq 44'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:111d7605,103c166f,00100105 HDA:80862805,80860101,00100000'
   Controls : 22
   Simple ctrls : 10
Channel: release
Date: Fri May 18 12:19:50 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 Messaging Menu and Unity Launcher integration - <email address hidden>, Version=0.9.3, minVersion=3.3a1pre, maxVersion=12.0a1, Location=app-global, Type=extension, Active=Yes
 EDS Contact Integration - <email address hidden>, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.5 metric 2
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=12.0.1/20120430053815 (Running)
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-04-14 (33 days ago)
dmi.bios.date: 08/30/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 166F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/30/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690120000204710000620100:rvnHewlett-Packard:rn166F:rvr09.37:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0690120000204710000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Para Siva (psivaa) wrote :
Para Siva (psivaa)
visibility: public → private
Para Siva (psivaa)
visibility: private → public
Para Siva (psivaa)
summary: - No preference setting is available to open messages in an existing tab
+ No preference setting is available in thunderbird to open messages in an
+ existing tab
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Para,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2012 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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