Empathy unable to search for sametime contacts

Bug #868024 reported by Tessa Lau
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Empathy
Unknown
Wishlist
telepathy-haze (Ubuntu)
Triaged
Low
Unassigned

Bug Description

I expect to be able use the "search for contacts" feature to find a contact by name without knowing their email/handle. However in the Chat->Search for Contacts dialog, the option for the sametime protocol (which is what I use primarily) is grayed out.

This used to work in Gaim/Pidgin.

How can I get contact search working in Empathy?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Revision history for this message
Bilal Shahid (s9iper1) wrote :

Thank you for taking time in filing the bug to make ubuntu better.
1).is this bug reproduce able?
2).ifso than define the steps to reproduce it?

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Tessa Lau (tlau) wrote :

Yes, it's reproducible.

1) Enable a Sametime protocol account
2) Click on Chat -> Search for Contacts
3) Try to select the sametime protocol for searching, but it is disabled

Revision history for this message
In , Guillaume-desmottes (guillaume-desmottes) wrote :
Revision history for this message
In , Simon McVittie (smcv) wrote :

This probably requires libpurple work: many actions in prpls are not really suitable for use in Haze, since their API is essentially "here is a list of menu items" and "please display a window that looks like this".

I seem to remember contact search is one of these, in which case it'll need a "machine-readable" API in libpurple before Haze can interact with it.

Revision history for this message
In , Bilal Shahid (s9iper1) wrote :

here is a bug in the launchpad i have make it its downstream.
https://bugs.launchpad.net/empathy/+bug/868024

Bilal Shahid (s9iper1)
Changed in empathy (Ubuntu):
status: Incomplete → Confirmed
Changed in empathy:
importance: Unknown → Medium
status: Unknown → New
Bilal Shahid (s9iper1)
no longer affects: empathy
Bilal Shahid (s9iper1)
affects: empathy (Ubuntu) → telepathy-haze (Ubuntu)
Revision history for this message
Fabio Mauri (mafabio) wrote :

Are there any news about this topic?

Revision history for this message
Bilal Shahid (s9iper1) wrote :

thats an old bug any body still facing it than comment on its upstream plz

Changed in telepathy-haze (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged
Changed in empathy:
importance: Unknown → Wishlist
status: Unknown → Confirmed
Revision history for this message
naggappan (naggappan) wrote :

i use ubuntu 14.04 and configured empathy with my gmail account. I am not able to search contact. Only able to set the status in top.

Revision history for this message
In , Gitlab-migration (gitlab-migration) wrote :

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-haze/issues/54.

Changed in empathy:
status: Confirmed → Unknown
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