Empathy: ICQ Authorisation doesn work properly

Bug #385175 reported by Alexander Kallenbach on 2009-06-09
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Empathy
Invalid
Undecided
Unassigned
Telepathy Haze
Confirmed
Medium
telepathy-haze (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: empathy

The authorisation of ICQ-Users doesn't work properly. I can authorize them but can't see their status. Messaging works.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: empathy 2.27.2-1ubuntu1~ppa9.04+1
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
Uname: Linux 2.6.28-11-generic i686
UnreportableReason: Das Paket stammt nicht von Ubuntu.

Changed in empathy (Ubuntu):
importance: Undecided → Low
Kamus (kamus) wrote :

Can you try to reproduce this issue in latest Ubuntu Karmic version and check if this problem is still occurring?

Changed in empathy (Ubuntu):
status: New → Incomplete
benste (benste) wrote :

Having the following problem I would reopen this bug:

empathy doesn't have "ask for autorization-button" for ICQ -> newly added user's status couldn't be displayed

Changed in empathy (Ubuntu):
status: Incomplete → New
benste (benste) wrote :

As this makes it impossible to add a new user in ICQ and see it's status I would suggest to increase importance.

If wished, I'll file upstream next week.

-> think this is a GUI part and not a telepathy problem right ?

Brian Curtis (bcurtiswx) wrote :

Hi Benste. Could you explain the step by step of how the bug works and how you think it should be behaving. Could you also provide us with system information by typing 'apport-collect 385175' into your terminal. Submitting this upstream will only help you get this resolved faster. https://wiki.ubuntu.com/Bugs/Upstream/GNOME will help you do this.

Changed in empathy (Ubuntu):
status: New → Incomplete
Said Babayev (phoenix49) wrote :

Hello,

i'm also affected by this bug. I can add contacts which does not require authorization, however, its not possible to add contacts requiring auth.

Apport data should be uploaded here

Architecture: i386
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
NonfreeKernelModules: fglrx
Package: empathy 2.28.1.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48+ureadahead2-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:6545): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:6545): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:6580): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:6600): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:6579): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window

Changed in empathy (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Brian Curtis (bcurtiswx) wrote :

Please forward this upstream per my previous instructions. Keeping as incomplete until this is completed.

Changed in empathy (Ubuntu):
status: New → Incomplete
Kamus (kamus) wrote :

I have sent a notification to empathy developers so you can track and follow this issue at https://bugzilla.gnome.org/show_bug.cgi?id=601917.
Regards

Brian Curtis (bcurtiswx) on 2009-11-14
Changed in empathy (Ubuntu):
status: Incomplete → Triaged

A refiling of https://bugzilla.gnome.org/show_bug.cgi?id=601917

> This report was originally filled at:
> https://bugs.edge.launchpad.net/ubuntu/+source/empathy/+bug/385175
>
> The authorisation of ICQ-Users doesn't work properly. I can authorize them but
> can't see their status. Messaging works.

Reassigning to match the upstream product (upstream says it's a telepathy-haze issue).

affects: empathy (Ubuntu) → telepathy-haze (Ubuntu)
Changed in empathy:
importance: Unknown → Undecided
status: Unknown → New
status: New → Invalid
Changed in telepathy-haze:
status: Unknown → Confirmed

I was testing ICQ today with a view to fixing bug 25157, and found that this didn't work very well, too.

I think it's to do with the way that ICQ contacts magically pop up on your (purple) buddy list (in a buddy list group group named _("Not In List"). An interesting existential conundrum!) if you start talking to them, which Haze shows up as them being on 'subscribe', even though they're not.

There's a right-click menu item on the contact in Pidgin to re-request authorization. Might have to hook up to that. Sigh.

Mr. Blonde (mr.blonde) wrote :

I can confirm this bug/missing feature. Adding contacts that require authorization doesn't work. It looks like Empathy/Telepathy doesn't send the authorization request properly.
In my case the contact, after being added, was shown as offline (despite being online). Re-adding several times did not help. The solution was to use Pidgin's "re-request authorization".

I also wonder why things that effectively make Empathy useless get a "low" importance, but that won't bother me anymore. Back to using Pidgin...

estanzi (stani-rockel) wrote :

I can confirm, that there still this bug. The same behaviour as in Mr. Blonde's case

"In my case the contact, after being added, was shown as offline (despite being online). Re-adding several times did not help. The solution was to use Pidgin's "re-request authorization""

It shouldn't be the solution to use other IMs to add contacts.

deliarmin (deliarmin) wrote :

I confirm the bug as well. I use Empathy from 10.04 repository. Cannot add new ICQ contacts, that need authorization.
I'm stepping over to Pidgin for the moment, because this is critical for me.

If you need any additional info, just tell me...

Changed in telepathy-haze:
importance: Unknown → Medium
Václav Kohout (vkohout) wrote :

The same bug for me. Telepathy-haze doesnt send auth request out on ICQ. Incomming requests are hanled properly with telepathy-haze. Since pidgin with libpurple knows how to send auth request on ICQ and telepathy-haze is using libpurple, I hope this is the right way to correct this bug.

telepathy-haze / ICQ / send auth request

Changed in telepathy-haze:
importance: Medium → Unknown
Changed in telepathy-haze:
importance: Unknown → Medium
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