msn chat will not connect

[Jorge Rama]

At my workplace I keep getting a network error in empathy when I try to connect my MSN Account. However if I try Pidgin or Windows Live Messenger they work properly.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
Date: Mon Oct 29 17:18:15 2012
InstallationDate: Installed on 2011-09-21 (403 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-07-28 (93 days ago)

[Bilal Shahid (s9iper1)]

thanks for the bug report
please attach the haze empathy chat log file with the bug report ?

[Jorge Rama (jorgehsrama)]

Where can I locate the requested log file?

[Bilal Shahid (s9iper1)]

run this command in terminal to get the debugger window
empathy-debugger

[Jorge Rama (jorgehsrama)]

Attached empathy log.

[Bilal Shahid (s9iper1)]

thanks i am sending your bug to the upstream please subscribe to that bug

[Bilal Shahid (s9iper1)]

Created attachment 69300
log file

At my workplace I keep getting a network error in empathy when I try to connect my MSN Account. However if I try Pidgin or Windows Live Messenger they work properly.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6