| 2012-06-27 17:14:24 |
Nicholas Skaggs |
bug |
|
|
added bug |
| 2012-06-27 17:14:24 |
Nicholas Skaggs |
attachment added |
|
Blank Empathy Window https://bugs.launchpad.net/bugs/1018504/+attachment/3205772/+files/empathy.png |
|
| 2012-06-27 17:15:37 |
Nicholas Skaggs |
description |
Empathy doesn't display buddy list for a xmpp (gtalk) or AIM account. See the screenshot.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.5.1-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-2.2-generic 3.5.0-rc4
Uname: Linux 3.5.0-2-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.2.5-0ubuntu1
Architecture: amd64
Date: Wed Jun 27 12:47:53 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-06-08 (18 days ago) |
Empathy doesn't display buddy list for a xmpp (gtalk) or AIM account. See the screenshot.
Command line Output:
(empathy:6530): folks-WARNING **: Failed to find primary PersonaStore with type ID 'eds' and ID 'system'.
Individuals will not be linked properly and creating new links between Personas will not work.
The configured primary PersonaStore's backend may not be installed. If you are unsure, check with your distribution.
(empathy:6530): tp-glib-CRITICAL **: tp_connection_upgrade_contacts: assertion `tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed
(empathy:6530): tp-glib-CRITICAL **: tp_connection_upgrade_contacts: assertion `tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.5.1-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-2.2-generic 3.5.0-rc4
Uname: Linux 3.5.0-2-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.2.5-0ubuntu1
Architecture: amd64
Date: Wed Jun 27 12:47:53 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-06-08 (18 days ago) |
|
| 2012-07-02 20:17:47 |
Launchpad Janitor |
empathy (Ubuntu): status |
New |
Confirmed |
|
| 2012-07-12 19:09:45 |
David Mansfield |
bug task added |
|
empathy (Fedora) |
|
| 2012-07-16 14:54:23 |
Bilal Shahid |
empathy (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2012-07-21 17:36:52 |
Nicholas Skaggs |
attachment added |
|
gabble.log https://bugs.launchpad.net/fedora/+source/empathy/+bug/1018504/+attachment/3231148/+files/gabble.log |
|
| 2012-07-21 17:37:15 |
Nicholas Skaggs |
attachment added |
|
empathy.log https://bugs.launchpad.net/fedora/+source/empathy/+bug/1018504/+attachment/3231149/+files/empathy.log |
|
| 2012-07-29 01:06:16 |
Brian Curtis |
nominated for series |
|
Ubuntu Precise |
|
| 2012-07-29 01:12:51 |
Brian Curtis |
empathy (Ubuntu): importance |
Undecided |
High |
|
| 2012-07-29 01:12:51 |
Brian Curtis |
empathy (Ubuntu): status |
Incomplete |
Fix Released |
|
| 2012-09-10 09:49:39 |
Didier Roche-Tolomelli |
bug task added |
|
empathy (Ubuntu Precise) |
|
| 2012-09-10 09:50:41 |
Didier Roche-Tolomelli |
description |
Empathy doesn't display buddy list for a xmpp (gtalk) or AIM account. See the screenshot.
Command line Output:
(empathy:6530): folks-WARNING **: Failed to find primary PersonaStore with type ID 'eds' and ID 'system'.
Individuals will not be linked properly and creating new links between Personas will not work.
The configured primary PersonaStore's backend may not be installed. If you are unsure, check with your distribution.
(empathy:6530): tp-glib-CRITICAL **: tp_connection_upgrade_contacts: assertion `tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed
(empathy:6530): tp-glib-CRITICAL **: tp_connection_upgrade_contacts: assertion `tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.5.1-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-2.2-generic 3.5.0-rc4
Uname: Linux 3.5.0-2-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.2.5-0ubuntu1
Architecture: amd64
Date: Wed Jun 27 12:47:53 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-06-08 (18 days ago) |
[Impact]
Bug #1018504 - Fixed in upstream, backported by upstream to stable release (see content below)
It seems an upstream issue with google contacts not being displayed is potential in stable release due to a race condition
[Test Case]
-setup a google talk account
-make sure contacts load
[Regression Potential]
None expected as other than the race condition bug the fixes are minor build related issues.
FROM UPSTREAM EMAIL:
I strongly suggest to distributions shipping GNOME 3.4 to update to this
version ASAP as it fixes a nasty race preventing GTalk contacts to be
loaded.
Empathy doesn't display buddy list for a xmpp (gtalk) or AIM account. See the screenshot.
Command line Output:
(empathy:6530): folks-WARNING **: Failed to find primary PersonaStore with type ID 'eds' and ID 'system'.
Individuals will not be linked properly and creating new links between Personas will not work.
The configured primary PersonaStore's backend may not be installed. If you are unsure, check with your distribution.
(empathy:6530): tp-glib-CRITICAL **: tp_connection_upgrade_contacts: assertion `tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed
(empathy:6530): tp-glib-CRITICAL **: tp_connection_upgrade_contacts: assertion `tp_proxy_is_prepared (self, TP_CONNECTION_FEATURE_CONNECTED)' failed
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.5.1-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-2.2-generic 3.5.0-rc4
Uname: Linux 3.5.0-2-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.2.5-0ubuntu1
Architecture: amd64
Date: Wed Jun 27 12:47:53 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-06-08 (18 days ago) |
|
| 2012-09-10 09:50:50 |
Didier Roche-Tolomelli |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2012-09-26 03:19:51 |
Chris Halse Rogers |
bug |
|
|
added subscriber SRU Verification |
| 2012-09-26 03:19:53 |
Chris Halse Rogers |
tags |
amd64 apport-bug quantal running-unity |
amd64 apport-bug quantal running-unity verification-needed |
|
| 2012-09-26 03:44:57 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/precise-proposed/telepathy-glib |
|
| 2013-01-30 19:46:04 |
Nicholas Skaggs |
tags |
amd64 apport-bug quantal running-unity verification-needed |
amd64 apport-bug quantal running-unity verification-done |
|
| 2013-01-30 20:32:37 |
Adam Conrad |
bug task deleted |
empathy (Fedora) |
|
|
| 2013-01-30 20:33:28 |
Adam Conrad |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2013-01-30 20:35:57 |
Launchpad Janitor |
telepathy-glib (Ubuntu Precise): status |
New |
Confirmed |
|
| 2013-01-30 20:35:57 |
Adam Conrad |
affects |
empathy (Ubuntu) |
telepathy-glib (Ubuntu) |
|
| 2013-01-30 20:36:32 |
Adam Conrad |
telepathy-glib (Ubuntu Precise): status |
Confirmed |
Fix Released |
|
