telepathy-butterfly stops responding

[Alexander Seaton]

Binary package hint: telepathy-butterfly

Occasionally, Empathy stops responding to user input - e.g. changing the status has no effect (although the main empathy window claims that the status has been changed), and messages fail to send or be recieved in chat windows. I strongly suspect that telepathy-butterfly is to blame as every time this happens the process status is "futex_wait_queue_me" as opposed to the usual "poll_schedule_timeout" and in system monitor attempting to terminate it using the "end process" command fails; only using the "kill" command works.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: telepathy-butterfly 0.5.15-1
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CheckboxSubmission: b7f65580b03d0bfd0048483accad2065
CheckboxSystem: 306245a340f64d7334709e4752e7b57b
Date: Fri May 20 17:43:43 2011
ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
SourcePackage: telepathy-butterfly
UpgradeStatus: Upgraded to natty on 2011-04-29 (20 days ago)

[Alexander Seaton (randompspam)]

Recently I've noticed that losing the internet connection and then reconnecting seems to trigger this issue, although it seems to be intermittent.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.