Empathy doesn't notify when you're brought into MSN chat

Bug #590590 reported by Feathertail
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
telepathy-butterfly
Unknown
Medium
telepathy-butterfly (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Binary package hint: empathy

PROBLEM

A friend started an MSN / Windows Live Messenger chat with myself and my girlfriend. He apparently saw me in the chat. I received no notification of it through Empathy or the messaging applet up in the notification area, however. If there was a way to access it, I didn't see it.

EXPECTED BEHAVIOR

People will be able to invite me to group chats while I'm using Empathy. The notification area applet, which turns green on receipt of incoming messages, will notify me in some way when I am invited to one, as will Notify-OSD.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Sun Jun 6 22:37:37 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Revision history for this message
Feathertail (feathertail-deactivatedaccount) wrote :
Revision history for this message
Omer Akram (om26er) wrote :

thanks for the bug report. Can you please attach the butterfly logs from the debug window to this bug report. so that we could open an upstream bug for this. else if you can tell some steps to recreate this bug.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Feathertail (feathertail-deactivatedaccount) wrote :

Sorry for the delay.

To recreate the bug: Ask a friend to invite you to an MSN / Windows Live chat.

Revision history for this message
Omer Akram (om26er) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/Freedesktop

affects: empathy (Ubuntu) → telepathy-butterfly (Ubuntu)
Changed in telepathy-butterfly (Ubuntu):
importance: Undecided → Low
Revision history for this message
Vish (vish) wrote :

Kindly forward the bug upstream as mentioned in the previous comment.

Changed in telepathy-butterfly (Ubuntu):
status: Incomplete → New
Revision history for this message
In , Feathertail (feathertail-deactivatedaccount) wrote :

A friend started a three-way MSN / Windows Live Messenger chat with myself and my girlfriend. He apparently saw me in the chat. I received no notification of it through Empathy or the messaging applet up in the notification area, however. If there was a way to access it, I didn't see it.

EXPECTED BEHAVIOR

People will be able to invite me to group chats while I'm using Empathy. I will be notified as per the receipt of a non-chat message when I am invited to join a chat.

Revision history for this message
In , Jonny-lamb (jonny-lamb) wrote :

Interesting. Unfortunately we can't do anything without logs.

http://live.gnome.org/Empathy/Debugging

Please can you try and get some butterfly logs so we can try and see what the problem is?

Revision history for this message
Feathertail (feathertail-deactivatedaccount) wrote :
Vish (vish)
Changed in telepathy-butterfly:
importance: Undecided → Unknown
status: New → Unknown
Revision history for this message
Vish (vish) wrote :

Thanks for forwarding upstream.

Changed in telepathy-butterfly (Ubuntu):
status: New → Triaged
Changed in telepathy-butterfly:
status: Unknown → Confirmed
Changed in telepathy-butterfly:
importance: Unknown → Medium
Revision history for this message
In , Gitlab-migration (gitlab-migration) wrote :

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-butterfly/issues/36.

Changed in telepathy-butterfly:
status: Confirmed → Unknown
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