System completely freezes and requires reboot

Bug #1925215 reported by Tanner McLoed
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
systemd (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The OS spontaneously froze whilst doing some work (firefox, VMs). I can't find anything suspect in the logs at this stage. I will keep an eye out for this issue but would like advise on what to check for, any tools I should install and commands to run when it crashes again.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: systemd 247.3-3ubuntu3
ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12
Uname: Linux 5.11.0-16-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Apr 20 14:28:46 2021
ExecutablePath: /usr/lib/systemd/systemd
InstallationDate: Installed on 2021-04-16 (3 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210331.1)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic root=UUID=739968f7-1aa4-47f1-8d68-55af0ffb428d ro quiet splash vt.handoff=7
SourcePackage: systemd
SystemdDelta:
 [EXTENDED] /usr/lib/systemd/system/rc-local.service → /usr/lib/systemd/system/rc-local.service.d/debian.conf
 [EXTENDED] /usr/lib/systemd/system/systemd-localed.service → /usr/lib/systemd/system/systemd-localed.service.d/locale-gen.conf
 [EXTENDED] /usr/lib/systemd/system/user@.service → /usr/lib/systemd/system/user@.service.d/timeout.conf

 3 overridden configuration files found.
SystemdFailedUnits:
 Error: command ['systemctl', 'status', '--full', '●'] failed with exit code 4: Invalid unit name "●" escaped as "\xe2\x97\x8f" (maybe you should use systemd-escape?).
 Unit \xe2\x97\x8f.service could not be found.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2013
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.30
dmi.board.name: Z77 OC Formula
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.30:bd07/11/2013:br4.6:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ77OCFormula:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Tanner McLoed (mouthpiece) wrote :
Revision history for this message
Dan Streetman (ddstreet) wrote :

First, 21.04 isn't released yet, so you shouldn't be using it unless you're prepared for bugs.

Second, it would be better to ask for general debugging help at https://askubuntu.com/ since this is for reporting bugs.

There's no information in your attached dmesg that might help, though that is probably because it's from the boot after your hang, so it doesn't include anything useful.

If you have any details about any actual bug please attach it.

Changed in systemd (Ubuntu):
status: New → Incomplete
Revision history for this message
Tanner McLoed (mouthpiece) wrote :

I am testing 21.04. I stated the system randomly crashed but am unsure how to diagnose it and was asking for guidance so that I can share the relevant logs and you can fix it.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for systemd (Ubuntu) because there has been no activity for 60 days.]

Changed in systemd (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.