Unable to mount USB hard drive

[El jinete sin cabeza]

https://github.com/systemd/systemd/issues/12019

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The USB hard drive does not appear in Nautilus.

The error that appears in journalctl is:
systemd-udevd[3453]: Process 'ata_id --export /dev/sdb' failed with exit code 2.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: systemd 240-6ubuntu1
Uname: Linux 5.0.2-050002-generic x86_64
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 15 20:26:26 2019
InstallationDate: Installed on 2018-12-02 (103 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Pavilion x360 Convertible 14-cd0xxx
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.0.2-050002-generic root=UUID=28bdadba-133c-4f5b-a5c9-b06993ea7ce2 ro rootflags=subvol=@ quiet splash vt.handoff=1
SourcePackage: systemd
SystemdDelta:
 [EXTENDED] /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf
 [EXTENDED] /lib/systemd/system/user@.service → /lib/systemd/system/user@.service.d/timeout.conf

 2 overridden configuration files found.
UpgradeStatus: Upgraded to disco on 2018-12-02 (103 days ago)
dmi.bios.date: 11/08/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.32
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8486
dmi.board.vendor: HP
dmi.board.version: 72.23
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.32:bd11/08/2018:svnHP:pnHPPavilionx360Convertible14-cd0xxx:pvrType1ProductConfigId:rvnHP:rn8486:rvr72.23:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 14-cd0xxx
dmi.product.sku: 3PX63LA#ABM
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

[El jinete sin cabeza (ejsc-deactivatedaccount)]

# /etc/udev/udev.conf
#
# udev_log=debug

$ journalctl -f

[El jinete sin cabeza (ejsc-deactivatedaccount)]

https://github.com/systemd/systemd/issues/12019#issuecomment-473578815

"Please, close report. The hard disc, it had no format."

[Dan Streetman (ddstreet)]

please reopen if this is still an issue