can't log into Gnome - terminal or Unity work fine

Bug #1720010 reported by Jurgen Gaeremyn
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
systemd (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When launching my computer, I get the login screen. On entering my password, I get a small flicker of the screen and am not logged in. I can log in using the terminal (Alt-F2).

Inspection of /var/log/auth.log suggests that interface, member and some other data are not correctly transmitted from the login manager to systemd-logind.

After installing Unity, I can log into unity.

When reading /var/log/auth.log, I see these lines:

Sep 27 20:48:32 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.24" (uid=121 pid=948 comm="/usr/bin/gnome-shell ")
Sep 27 20:48:32 bigmomma dbus[764]: message repeated 18 times: [ [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.24" (uid=121 pid=948 comm="/usr/bin/gnome-shell ")]
Sep 27 21:17:01 bigmomma CRON[3642]: pam_unix(cron:session): session opened for user root by (uid=0)
Sep 27 21:17:01 bigmomma CRON[3642]: pam_unix(cron:session): session closed for user root
Sep 27 22:17:01 bigmomma CRON[3686]: pam_unix(cron:session): session opened for user root by (uid=0)
Sep 27 22:17:01 bigmomma CRON[3686]: pam_unix(cron:session): session closed for user root
Sep 27 22:40:25 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.24" (uid=121 pid=948 comm="/usr/bin/gnome-shell ")
Sep 27 22:40:25 bigmomma dbus[764]: message repeated 18 times: [ [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.24" (uid=121 pid=948 comm="/usr/bin/gnome-shell ")]
Sep 27 22:40:36 bigmomma gdm-password]: pam_unix(gdm-password:session): session opened for user jurgen by (uid=0)
Sep 27 22:40:36 bigmomma systemd-logind[739]: New session 10 of user jurgen.
Sep 27 22:40:36 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:37 bigmomma dbus[764]: [system] Rejected send message, 2 matched rules; type="error", sender=":1.0" (uid=0 pid=739 comm="/lib/systemd/systemd-logind ") interface="(unset)" member="(unset)" error name="org.freedesktop.DBus.Error.UnknownMethod" requested_reply="0" destination=":1.104" (uid=1000 pid=3735 comm="/usr/lib/xorg/Xorg vt4 -displayfd 3 -auth /run/use")
Sep 27 22:40:40 bigmomma gnome-keyring-daemon[3729]: The PKCS#11 component was already initialized
Sep 27 22:40:40 bigmomma gnome-keyring-daemon[3729]: The Secret Service was already initialized

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: systemd 234-2ubuntu10
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
Date: Wed Sep 27 22:51:31 2017
ExecutablePath: /lib/systemd/systemd-logind
InstallationDate: Installed on 2017-09-23 (3 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919)
MachineType: LENOVO 24474KG
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic root=UUID=bcd1f462-2d9b-4694-9d22-c543a23f59e7 ro quiet splash vt.handoff=7
SourcePackage: systemd
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: G5ETA6WW (2.66 )
dmi.board.asset.tag: Not Available
dmi.board.name: 24474KG
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG5ETA6WW(2.66):bd08/24/2016:svnLENOVO:pn24474KG:pvrThinkPadW530:rvnLENOVO:rn24474KG:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad W530
dmi.product.name: 24474KG
dmi.product.version: ThinkPad W530
dmi.sys.vendor: LENOVO

Revision history for this message
Jurgen Gaeremyn (jurgen-gaeremyn) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in systemd (Ubuntu):
status: New → Confirmed
Revision history for this message
Dan Streetman (ddstreet) wrote :

please reopen if this is still an issue

Changed in systemd (Ubuntu):
status: Confirmed → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.