TPM_CRB probe fails on ASUS N552V, causes system to freeze while starting
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
systemd (Ubuntu) |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
While starting up (arranged by systemd, the problem is in the kernel), The system attempts to perform some kind of probe, when that happens, there is 50% chance that the system simply freezes. It always occurs when these lines pass the screen (and are found on dmesg on a running instance):
[ 8.351515] tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40080-
[ 8.351550] tpm_crb: probe of MSFT0101:00 failed with error -16
I have noticed that this particular problem occurred in earlier releases of the kernel. I have the same problem in any of the following kernels:
4.8.0-36-generic
4.8.0-39-generic
4.8.0-41-generic
It is annoying, as I have to restart the system manually with a change of failure. Sometimes it takes over five reboots to get passed this problem. Which indicates that somehow the problem doesn't always lock the kernel from booting.
I hope you'll find an answer to this problem.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: systemd 229-4ubuntu16
ProcVersionSign
Uname: Linux 4.8.0-41-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Tue Mar 21 21:43:41 2017
EcryptfsInUse: Yes
ExecutablePath: /lib/systemd/
InstallationDate: Installed on 2017-03-01 (19 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 13d3:5666 IMC Networks
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. N552VW
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: systemd
SystemdDelta:
[EXTENDED] /etc/systemd/
[EXTENDED] /lib/systemd/
[EXTENDED] /lib/systemd/
3 overridden configuration files found.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N552VW.300
dmi.board.
dmi.board.name: N552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: N552VW
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
Changed in systemd (Ubuntu): | |
status: | New → Won't Fix |