There was an error during the CUPS operation: 'client-error-not-possible'
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
I'm a dumb user.
I'm on the latest Ubuntu (Linux cpbl-thinkpad 2.6.38-11-generic #50-Ubuntu SMP Mon Sep 12 21:17:25 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux)
I tried to add a printer (System-
That searched. Up came a Xerox WC 5638 apparently hosted on a colleague's Macintosh. I click on that and get told it's a "Remote CUPS printer via DNS-SD".
I click Forward, am prompted for name, description, location. I fill those out and click Apply.
up pops:
CUPS server error: There was an error during the CUPS operation: 'client-
This is repeatable.
Desperately,
c
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1.4
ProcVersionSign
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
Date: Thu Sep 15 14:50:52 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: LENOVO 2901CTO
Papersize: letter
PpdFiles:
hp-LaserJet-
/etc/cups/
/etc/cups/
Brother-MFC-8840D: Brother MFC-8840D BR-Script3
XeroxWorkCentr
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6UET54WW (1.34 )
dmi.board.name: 2901CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 2901CTO
dmi.product.
dmi.sys.vendor: LENOVO
Can you the following command in a terminal window:
system- config- printer --debug 2>&1 | tee log
This starts system- configprinter. Then do the same steps as you did in your bug description: Click "Add", then choose "Find Network Printer", then choose again the Xerox WC 5638 on your colleague's Macintosh, "Remote CUPS printer via DNS-SD", Forward, enter name, Apply.
After that, attach the file "log" to this bug report. Do not compress the file.